Originally Posted by
zed3
OC37... how very true. We were booked BA Manchester to Athens via Heathrow at the end of July returning a couple of weeks later. First the Manchester Heathrow flight was cancelled and then the Heathrow Manchester also. We were informed that BA were not responsible for our costs of getting to and from Heathrow. We were also informed we could cancel. Several times after being cut off on the phone line when trying to cancel and hearing how 'BA values our custom and patience in these difficult times', I opted for vouchers. Within a couple of hours, two voucher numbers appeared via email attached to our PNR. However there is no way I can see or find out the value of these vouchers, I have clicked everywhere and am now very clicked off. This so-called airline is getting more and more like a scam in my opinion.
Just one of my victim experiences ... Due lack of pax LUX/LGW they invol rerouted me with Luxair LUX/LHR, my suitcase arrived LHR absolutely trashed, held together by tape, Luxair had no representation in UK besides one guy who was a ghost, I had remained ticketed with BA and I tried and tried and tried to get some sense out of their Victim Support but all they would fob me off with was that I contact Luxair.
Since then I learned of Money Claim Online, just google for MCOL, if both claimant and defendant have an address within England & Wales then sue the b@stards thru the MCOL County Court.