Originally Posted by
spannersatcx
unfortunately I'm not impressed. Other things I had booked all gave the option to either use the ticket next year at no further cost, F1 at Silverstone, Cosford air show, photography show, and a concert, or get a refund all you had to do was select which option you wanted, none of this ring this number where nobody will answer.
Finally, so still unable to get any answer by phone or email, found some postings on BA Facebook page alluding to the same issues, somebody said contact them on twitter. Never used twitter, so created an account, sent them a message and lo and behold, email received in an hour stating passed to refund department, money refunded 3 days later.
Find it strange that you can't get it through the channel they tell you to use but have to join twitter to get back what you are entitled too. Still think overall it's poor though.