Originally Posted by
PinOnTheRight
I had the same communication, and was due to travel on a BA Holiday this month. I received an e-mail on Saturday saying a refund is being issued as they can no longer provide the holiday. I received a further e-mail on Monday morning saying the flight is going to head and to re-arrange or request a voucher. 10 mins later I had a voice mail from them asking to get in touch.
I got through this morning as the call centre opened, and they say a refund has been issued. They admitted the e-mail yesterday was mistakenly sent to everyone where as those who had already received an e-mail notification of a refund should have been omitted from it.
My refund was deposited in my bank today.
Alchad