You're right Globo. I "just don't get it". I've been here 25+ years, seen almost that many years of ongoing abuse, but "I just don't get it". What you don't get is when (and yes, we will) get past this current crisis, CX will go straight back to devaluing, attacking and degrading your contract. It seems that is the main thing "you just don't get". This difficult time will pass, CX will still be operating, and you will be no wiser as to why your career is worthless.