A bigger concern, and I’m sure it’s a well known one - security lines. T2 it is just pathetic and it is barely better in T1... not even that busy and you can be waiting 15-20 minutes just to get to the head of the line. It’s not really good enough. Only Manchester is worse that I’ve seen anywhere in Europe.
The DAA recently cut their fees; as a result no doubt there will be a reduction in manpower once again.