Originally Posted by
Global Aviator
I shall have to agree with you on this one D.
Why companies in Oz/rest of the world can’t value employees befuddles me. Especially in a service industry where happy people at the pointy end can save thousands and happy people in the rear make the pax love the experience.
Feeling valued as an employee generally makes one willing to go to many lengths for the company.
Perhaps it is the convict culture, perhaps it is simply a more adversarial culture than the "fair go mate" brigade really want to admit.
It makes complete sense to treat people with respect. It costs nothing.
Having constructed empires to drive an IR agenda has been a life's work for Ian Oldmeadow and Sue Bussell.
Combine it with a dulllard of a chair and an individual lacking stature and it becomes an almost perfect storm; conflating IR ideology with an untested IR statute.
One can imagine Hudson Fysh and Paul Mc Guiness being rather disappointed with the modern corporate ethic.
Qantas now is Qantas then in name only.
One can imagine those men having survived what they did, using reserves of strength and humanity to build something.
It is a testament to people's resilience.
That part of Qantas still evident today, unfortunately it is nowhere near the C suite.
That part of Qantas is the bit the travelling public still see: Those people, at the customer interface, working the public holidays, trying to hold it all together against a tide of virtue signalling, self enrichment narcissism emanating from Fort Fumble.
You are right, it doesn't have to be like that, but as Curtain Twitcher rightly says, they would have to spend a lot of love and time to disarm an empire built on taking a team sport and turning it against itself.
There is neither the talent nor maturity in the C suite at Qantas to acknowledge the perfect inadequacy of the system over which they preside.