Sadly CAA-FCL seems to be a broken machine, not fit for purpose.
I had 'issues' with them when I added FI to my existing CRI/aerobatic instructor privileges. They refused to apply the aerobatic instructor bit to my new FI certificate.
I wrote to the Chief Executive of the CAA to ask for his help. One of his staff contacted me immediately and then a new licence appeared on my door mat a week later to replace the one week old 'new/incorrect' one.
Seems they could do it after all!!!
Last edited by Kemble Pitts; 15th Jan 2020 at 15:33.
Reason: spelling