I agree with U Thunderbird One. U hear it all the time "if u dont like it get out" comment. Does anyone stop to think wot actually encourages people to leave and to feel negative about the airline? Managers too are "put there" as someone said, and should endeavour to do their job competently. Its often their actions and attitude, as managers, that triggers people to become so negative about things........by the way, jobs cant be picked over like some granny looking for her favourite Battenburg Cake at the "reduced " counter at Tesco on a Saturday evening, so maybe thats why people "cant get out" .......people do have such things as Mortgages, Bills and commitments to think about!!!