PPRuNe Forums - View Single Post - Even More Black Eye: Qatar Airways Flies Brand New Boeing 787-9’s Back To The US
Old 28th Dec 2019, 22:49
  #1 (permalink)  
patplan
 
Join Date: Nov 2018
Location: Vancouver
Posts: 68
Likes: 0
Received 0 Likes on 0 Posts
Even More Black Eye: Qatar Airways Flies Brand New Boeing 787-9’s Back To The US

Qatar Airway Flies Brand New Boeing 787-9's Back To The US

...Yesterday (27th December 2019), four brand new 787-9 Dreamliners made their way to Doha for a Qatar Airways delivery. But when they got there, the airline returned them to the United States. Here’s why…

An unsatisfactory delivery
After a particularly brutal year, Boeing was quite keen to fulfill its Dreamliner order with Middle Eastern carrier Qatar Airways. The airframer wanted to ensure that it delivered some of Qatar Airways’ 787-9s by the end of the year. The airline was expecting seven aircraft before 2020. And, true to its word, Boeing delivered Qatar Airways the aircraft. Four 787-9 Dreamliners were spotted making their way to Qatar with the remaining three expected to arrive the following day. However, the delivery was not as smooth as it sounds. The four aircraft flown from Seattle to Doha on 27th December 2019 are now on their way back to the United States.

It appears that in Boeing’s haste to produce Qatar Airways’ delivery, a key detail was missed. The new state-of-the-art Qsuite that Qatar hoped to debut on the aircraft has not been fitted. And unfortunately, that’s a massive mistake that has led to the aircraft being sent back to Victorville in the United States. Not only does it look bad in terms of customer satisfaction but the integrity of both the airline and airframer’s environmental policies has also been tarnished. Not to mention the significant cost associated with flying the aircraft back and forth...
========

The Boeing's new debacle with the 787's occurred even after the safety and quality issues had been brought to light by whistleblowers' reports, the exploding battery incidents, the engine troubles, and so on...

Sources:
- https://simpleflying.com/qatar-airwa...ack-to-the-us/
- https://www.businessinsider.com/boei...19-8?r=US&IR=T
patplan is offline