"Ryanair was at the bottom with a customer score of just 44 per cent after receiving one star out of five in all categories apart from value for money, which was two stars. It has been voted the worst for six years in a row."
And yet if things got tough they'd probably be the last airline flying in Europe. At least Ryanair don't peddle the myth that it's going to be a wonderful experience - O'Leary normally compares it to getting a 'bus.