Originally Posted by
Checkmate
Sorry its a bit blurred
I posted this here as I hope to get some sensible professional opinions.
It was well below freezing outside, and I assumed we would be deiced, but the doors closed and we started pushing back. I asked the cabin crew to advise the flight deck that they still had a fair bit of ice on the wings. They came back and advised me that the Captain has checked and the wings are clear and we are not being deiced. What should I have done?
It’s thin hoar frost and some cold soaked fuel frost. Definitely an upper wings one step de-icing which would have taken less than 10 minutes.
As a pax nothing else to do, You’ve done Your part. Had there been a few cm of snow over the wings You could have banged on the door.
Write an email to the customer relations with the picture and they’ll deal with it.