Crook might be a good pilot but he doesn't appear to be much of a people person. Why didn't he let Warshaw make his apology, then read him the riot act, then let him sweat a bit as Iceman did so commendably (page 5) and finally let him fly if he promised to shut up for the next few hours? It would have defused the situation and probably impressed upon the rest of the pax who was in charge. Life is all about compromise, after all.