PPRuNe Forums - View Single Post - Why Boeing screwed up and lessons for CX Managment
Old 2nd Nov 2019, 03:51
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cxorcist
 
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Originally Posted by Arfur Dent
"The 737 Max is very far from a commercial failure" ????
Really?
If nothing else, the Max is a Corporate disgrace. What I don't understand is how executives within Boeing could keep the very suspect flight characteristics secret and wonder why they would do that. Were they not worried if they ever had to fly on a 737Max? Or maybe one of their children flew on one when it crashed?
When Boeing gets the compensation bills directly relating to this aircraft, I would think it qualifies to be one of the biggest " commercial failures" ever.
Somebody should go to jail for this but, of course, they won't.
https://www.google.com/amp/s/amp.the...g-737-max-jets

Yep! The final chapter is far from written.
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