But low cost charters and the general downward drive of costs has meant that the common herd who once would have travelled 3rd class on British Railways, if at all, now think that they can behave just how they wish......................
Let me assure you that it is not only airline/airport staff who suffer.
A couple of months ago, a drunken yob (Brit) pushed into the front of the check in queue at Prague and threatened to assault a couple of people who protested.
I asked the check in agent what she was going to do about it and she said 'what can I do?', making it pretty obvious that there was no interest in confronting this kind of behaviour.
Quite notable that the VS capt allegedly threw off a guy for making and insult and the Czech check in agent (no pun intended) would not intervene when a drunk threatened violence.
Is this lack of consistency or a culture thing I wonder?