Originally Posted by
Baltic Skies
Blackfriar,the picture you paint of Sir Colin Marshall is not the one i have of the man.
I met him several times whilst he was Chief Executive at BA and found him to be the most approachable and decent manager i have ever encountered at this airline.
The airline prospered under his leadership and enjoyed the best years for both employees and customers.
Things went downhill after he departed and we are now, where we are.
Interestingly, I discussed CM with a former BA manager. Her views reflected what you described.
In my own one to one contact with him I, too, found him extremely decent, well informed and approachable and we got to the heart of the problem I had encountered, which was very rapidly and fully resolved over coffee in the boardroom.