Originally Posted by
73to91
Ah the old Richard Branson quote comes to mind here.
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
Something missed by many in management, in many different industries.
I don’t know how much Richard’s philosophy has rubbed off on the Australian offshoot of his brand, but as of today clients certaintly aren’t taking care of that business.