Originally Posted by
kungfu panda
I was Extremely disappointed with BA staff travel at Heathrow. They've set up a system which requires you to queue for at least 1 hour to check in (I left and went to buy a full fare ticket). Crew were coming in off long haul flights to join this queue for their travel home to Scotland etc. .
When/where was this? I know staff travel can be pants but that doesn't sound like the normal T5 system, though I believe there were some problems a week or so back.