Originally Posted by
groundbum
Airlines could change their contract with the ground agent so ground agent pays any costs related to a passenger they've boarded. Simples.
G
Not quite so simple!
Ground agents are not bouncers. Some pax can seem fine passing through the gate but then kick off once on board. It's not always so obvious as to who should be denied boarding and would often require the Police in attendance to sort out those that then kick off at the gate! Who has the power to decide?
