Originally Posted by
Democritus
Ten days ago I changed the hosting company for my website. Everything went well except that one of the three computers at home refuses to point towards the website at the new host. It continues to try to point at the old host, showing a frozen website page until it was removed today and it now just shows a blank page.
The problem is the same with Firefox, Pale Moon and Internet Explorer browsers on that Windows 10 PC. I have tried all the recognised methods of clearing browser caches, history, flushed DNS etc etc. In desperation I uninstalled and reinstalled Firefox with no change. Friends all over the world can see my website with the new host - it's just this one computer at home that refuses to do so. I can only think there must be a registry item causing this but which one? Ideas welcome!
Suggestions:
Start off by looking at the ip layer
Open a command window and try these:
Are you using the same dns server on both machines? is it a home set up where the dns is in fact your home router that proxies queries to the isp? ( so try resettiing that) - use ipconfig /all to see what is in use
Does the host name resolve correctly ? use nslookup on this machine to tell what ip address the dns returns for that site name. Is it the same on all machines?
Once you have an ip address for the host name can you ping it? can you tracert to it?
What happens if you put the ip address into the browser instead of the www,yoursite.com
that will at least eliminate one line of enquiry