Originally Posted by
wiggy
Firstly if reports were correct and the pax was sat an an exit row then her not listening to the brief potentially could have caused major problems for quiet a few people...the offloaded passenger was not the only person on that aircraft that had rights.....
Secondly if individuals really feel they need to exercise " their right" to ignore safety briefings brief, in total, then just perhaps they should consider booking a window seat away from an exit row.
That way everybodies rights are respected.
wiggy........... I do understand the situation re. exit rows. Have sat in them in my time. My point is the crew/airline need to engage with the passenger not apply heavy handed remedies. Diplomacy wins (nearly!!) every time. .Off loading just seems over the top. Ask her to move ??!! As I said I was not there.