An awful lot of nonsense being spouted on this thread! The main reasons why the CAA seems slow to respond are:
1. Personnel having to work on UK/EU exit contingency plans should a non-negotiated EU exit include leaving EASA.
2. Thousands of SOLI transfer requests.
3. Lazy people who could find the answers to their queries if only they'd bothered to look.
1&2 are due to the stupidity of Cameron's referendum; 3 is largely in the hands of individuals.