Originally Posted by
josephfeatherweight
I haven't heard anything from them for over a week - not sure they'll even respond to my refund request...
I'm might try using "Buyer Protection" from Paypal on the grounds that the product "is significantly different from advertised".
took a few emails back and forth but I did get a refund and they were really apologetic and understanding about it. They accepted full responsibility and refunded me. I do hope they clean up and get the product back to its former glory when I started.