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Old 14th Apr 2019, 11:11
  #114 (permalink)  
Strait Shooter
 
Join Date: Apr 2019
Location: New Zealand
Posts: 14
Originally Posted by ray cosmic View Post
+1 here.
I used their offer to enjoy a new ďlifetimeĒ subscription as my MAC warns me MCCPilotlog will not work with the next OS.
The migration worked, but everything after has been nothing short of a disaster. The ios apps wonít download the complete database/flight records. The OS app:
- does not accept new flights due to some weird off block/take off time calculator,
- does not import from flights the airline portal within the date frame requested
- pilot names ar not recognized from the database, therefore adding new pilots
- tail numbers are not recognized
- existing flights are not recognized, therefore the new import just puts the records next to them
- after deleting double entries, a re-start of the application is required to show the updated list of records
-.. this is after 1 day of trying everything.

As the new OS app requires you to install some newer version of a framework, MCC Pilotlog will not work anymore. Now looking if I can revert this.

My tip to MCC Pilotlog users who are happy and donít mind a gamble: keep using the old app, purchase the new one using their offer and wait.
Wait until MCCpilotlog doesnít work anymore while giving these guys some time to figure out their mess. Hopefully they have all fixed by the time the ďoldĒ MCC actually doesnít work anymore. Iím pretty sure theyíll fix it, but as their support ticketing system replies:
Our goal is to reply back to you within 48 hours. However, with the release of our new platform CrewLounge AERO, the number of tickets is extremely high. It may take up to 7 days before we can reply to your question. Please bear with us while we work as hard as we can !

I arrived at the point where I even wouldnít mind paying for logten pro, but then that one will probably provide itís own set of problems when transferring old data so Iíll just give them some time.
For new users itís better to wait in any case..

Hi Ray. I had the same issues as you and I was in a position where I needed to log flights on the go and print my logbook which were obviously functions the software could not perform. I met with a mate of mine and explained the situation to him. He then showed me how Logten pro works and thatís heís had it for ten years and itís worth every cent etc. I exported an XLS and an old CSV file from MCC / Crew lounge and then imported to Logten. It took me quite a few hours and a few attempts at importing (because I was not doing it correctly). Now that itís up and running and all entries match up and are up to date itís phenomenal. After 4 years with MCC pilot I must say that Logten pro is effortless and Iím happy to pay the annual fee. Iíve had really great support and the tutorials are fantastic. Program is really intuitive. You donít need to read a few hundred pax complex user manual that is actually for an old program. Logten can seem daunting but once you done the short course they offer and watch the short tutorials is super simple and Iím no tech wiz.

I just donít know how Iím going to get my money out of MCC because theyíve stopped replying to me.
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