thatsnomoon,
very well said. Trying to solve problems (system errors) by increasing the penalties and finding scapegoats is taking a 15-20 year step back with regards to human factors. Sure, it's an easy solution but it has been proven time and time again that in the long run it does more harm than good. You have to make (preferrably anonymous and blame-free) deviation reporting an integral part of the work and make everyone feel part of the big picture. It's being done with ATC, pilots, engineers... better include the ramp workers.
Good to see the majority of the posters agreeing on this. Shows that the high standards of PPRuNe aren't a thing of the past IMO.
Cheers,
/ft