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Old 7th Apr 2019, 09:15
  #3522 (permalink)  
FullWings
 
Join Date: Dec 2003
Location: Tring, UK
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That post from Under Duress is unfortunately typical of what can get postulated after an accident / incident and reminds me of the criticism directed at Sullenberger and crew because it was demonstrated that a pre briefed crew, after some practice attempts could react within seconds and land the aircraft on a runway (see the documentary “Sully”). This without any time for recognition, analysis or decision.
Very much in agreement.

The Human Factors are, IMO, the most important/interesting part of these accidents.

To recap: There are many situations which require some sort of action from pilots, be it promptly or after consideration. The more time-critical an event is, the less time/capacity there is to figure out what to do, so responses to predictable events are based more on rules than extended cognition, hence “memory” or “recall” items are used. They need to have a simple, unambiguous trigger, e.g. an engine fails below V1, perform an RTO or GPWS says “PULL UP!”, perform the GPWS pull up manoeuvre.

When the situation is more complex and there is normally time for diagnosis, we have reference checklists which may contain decision trees, often leading to different actions and outcomes, dependent on further data. If no checklist really fits the bill completely, maybe due to multiple failures or unusual circumstances, then you need to use your general aviation understanding, backed up by specific type knowledge and all the resources you have access to in order to formulate and execute a plan of action. This is something you would generally do *after* you had determined there were no published normal or non-normal produces that were applicable, or you had applied the procedures and they had not helped or made the situation worse. Boeing specifically caution against “troubleshooting” unless all other possibilities have been exhausted but they also provide a useful “Situations Beyond the Scope of Non-Normal Checklists” guide in their training manuals.

Now, it is good aviation practice to have some kind of action associated with a single, predictable failure which affects the safe operation of the airframe, be it recall items or a reference checklist, or even just a note for crew awareness. In the case we are discussing, an AoA probe failure (which is singular, predictable and measurable) has caused a cascade of issues and warnings that are difficult to assimilate and don’t immediately point to any particular checklist, except maybe the Airspeed Unreliable one, which doesn’t include deactivating the trim. Remember we are looking at these accidents with hindsight and the warnings that occurred can be triggered by many different events that require different responses - we only know which was the correct path to take because we have most of the data in front of us to peruse at leisure.

There have been quite a few posts highlighting the startle effect plus the saturation of input channels by excess information of questionable usefulness, e.g. stick shaker, GPWS, fault messages, high control loadings, etc. It is quite easy to see how some things were missed, in fact most of the above is taught in basic HF modules but this seems have passed some manufacturers by.

It’s easy to say that you’d have disconnected the trim as soon as you got a stick shake in the climb out because the flaps are correct and power is set. Well done. But supposing that was a *real* stall warning because you put the wrong weights in the FMC so have rotated 20kts early? Not so well done now, eh? This has happened before and will happen again and is just one example of why it is so important NOT to rush to conclusions if you can absolutely help it.
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