Originally Posted by
OldnGrounded
From reading the comments on the mainstream media stories covering this issue, my sense is that a large percentage of pax don't have that faith. I'll be surprised if there isn't widespread reluctance to fly the MAX as SLF, when it returns to commercial service.
Notably, the Max had already got a poor passenger reception for reduced passenger ambience standards, with carriers such as American, with (compared to the NG) reduced seat pitch, particularly cheaper-feeling and less padded seats, and a very minimalist toilet module that some felt difficult to even turn round in. When assigned to long runs such as Miami down to South America these were all apparently noticeable. Yet the carrier did not seem to find them an issue, and continued to market the services and take delivery of additional aircraft without issue.