Originally Posted by
ROW_BOT
And......? Do you know the answer?
Perhaps not.
Yes - but does someone have to be on the headset to maintain communications during fuelling with pax onboard?
Whats the point of having a headset plugged in and abandoned?
Maybe its unserviceable. Can you assume it will work when/if needed without at least a test call?
I love that line; makes me think of CX management ("leadership") philosophy...