Wes_wall:. .. .I didn't get the email about the witch-hunt. Please keep me in the loop in the future. . .. .No, I'd say it's not a CRM issue. It's a mistake (we all make them). Let those who have never, ever, lost their way at an airport cast the first stone.... .. .Look up inductive vs. deductive reasoning, and get back to us.. .. .Fly safe.