Originally Posted by
Icarus2001
So you seem to be saying that the PIC has a duty of care to ensure that a passenger does not have their feelings hurt because that is all that occurred. The guy's ranting was appalling, we do not know what provoked it, the video does not show that but the result is hurt feelings that is all. The threat to push her would constitute a threat and as such may be actionable but otherwise...
See my earlier post :
Ryanair flight: 'Racial abuse passenger' referred to police
I think you're being deliberately obtuse. Someone who is willing to verbally and racially abuse another passenger whilst refusing to be seated near them poses risk to the passenger and thereby the crew should the situation escalate in flight. Where you draw the line is up to you as the captain. I know where I do so.