PPRuNe Forums - View Single Post - Ryanair flight: 'Racial abuse passenger' referred to police
Old 22nd Oct 2018, 13:20
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Skyjob
 
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Originally Posted by Hogg
Article 11 of the Ryanairs Terms/Conditions clearly states.
He should have been removed. IMHO
Article 11 - Conduct aboard aircraft
11.1 General
If, in our reasonable opinion, you conduct yourself aboard the aircraft so as to endanger the aircraft or any person or property on board, or obstruct the crew in the performance of their duties, or fail to comply with any instructions of the crew including but not limited to those with respect to smoking, alcohol or drug consumption, or behave in a manner which we reasonably believe may cause or does cause discomfort, inconvenience, damage or injury to other passengers or the crew, we may take such measures as we deem reasonably necessary to prevent continuation of such conduct, including restraint. You may be disembarked and refused onward carriage at any point, and may be prosecuted for offences committed on board the aircraft.
Agreed 100%

However, question is, was the captain in this case informed and also to the extent of proceedings in the rear.
In other words, would he have been made aware of the reasons for incident, explained what was said by whom and when in response to initial moments.
Only then would he have been in a position to do so, and even then it is subjective as to whether he would believe one person over another.
As it appears, even cabin crew did not see and hear initial issue at hand, nor words said, therefore they too cannot be relied upon in this matter.
You have one passenger vs another passenger...
And before flight, he would not have the time to look at all evidence of videos on different mobile devices to make such a decision having (re)viewed the evidence.
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