Originally Posted by
JAYTO
Here is a scenario.
You are at the gate with your Cat C firm business ticket in your hand. Waiting fo board. Unknown to you, economy is way over booked. So after the ground staff up grade as many business class into first. (Not you. Your ticket is business class). They then upgrade as many economy into business. Now all 3 classes are full.
You hear a PA. “Would Captain Jayto please come and see the gate staff”. You go and find out what’s going on. You are told “ sorry Captain. Aircraft is full. But don’t worry we have spoken to the operating Captain and he is happy to accept you in the
JS”
You don’t think that will happen?
totally unacceptable.
A couple of things here Jayto, 2 days out you can see the loads, which is why I'm guessing you've booked a cat C "firm" ticket. 2 days out as well you can check in online and will be able to get a boarding pass printed before any "upgrades" occur. Personally I've done it on oversold flights ex DXB and outstations and have never had an issue.
You are correct however that this IS a possibility and given the bunch of spivs and chancers that we work for it does require clarification.
I have been intially bumped with a Cat C "firm" but that was before I was advised to check in online early if the loads looked tight or oversold, moreover I explained to the station staff my situation (In a first world country) of the situation, spoke to the FDM and hey presto a seat was found in J for me.
I personally welcome the
JS policy, I wont rely on it, I will however attempt to avail the use of it should I need too, IMHO its a work in progress that requires us as the end user to make our experiences and expectations known.