Originally Posted by
Freehills
IATA rules are that you can cancel upto 20%
You must ask, does CX or the HKCAD follow IATA, FAA or EASA rules/norms or are they for "
guidance" only ?? Do they follow the world wide rules for Age Discrimination ??
Google "Cathay Pacific Loses Lawsuit" or " Cathay Pacific Settles Lawsuit" and you will see how much they follow rules.
Insulting is when they changed their CX status from Managers to "Leadership" Can't wait till they "Lead" us into another lawsuit. Oh wait, the "leaders" just settled another one a week ago; c'est la vie....
#CXit