Originally Posted by
WHBM
Because your contract is with the airline, nobody else, and it is their responsibility to organise their service suppliers, like airports, to handle whatever arises adequately............"".....
Define “adequately”.....I’ve seen circumstances where a snowstorm completely overwhelmed the significant de-icing capabilities of a major North America airport. Out of interest would you accept that in that case “adequate” meant a 24 hour delay and all passengers accommodated overnight and flown to destination a day late, or in your opinion is that not good enough?
Whenever there are LVPs at Heathrow BA is flow restricted.
Firstly when LVPs are in force at LHR
all airlines are subject to flow restrictions so BA (since you mentioned them) never really gained from the investment it made in installing, maintaining and keeping short Haul crew current in MLS operation....nevertheless they have to pick up the pieces when disruption due to LVPs happens...
Long haul v short haul cancellations - commercial decision yes, and one which makes sense when you consider the logistics...AAnd if passengers really are seeing lots of departures when cancellations are down to LVPs then I guess the airport and the met man might have got things wrong, not the airline.
TBH even in this day and age **** still happens, I do know some airlines service recovery/disruption handling leads a heck of a lot to be desired but to expect the operation to keep on running seamlessly in the face of snowstorms, Low Visibilities and the like simply isn’t going to happen given capacity issues at many airports and the current technology available.