Originally Posted by
Gauges and Dials
If you habitually refer to your paying customers as "cattle," may I suggest that you might be a lot happier flying for FedEx or Air Mobility Command rather than for an airline?
From the CxO suite right down to the frontline staff, airlines seem to have a terribly hard time coming to terms with the fact that they are in the hospitality business, not operating an industrial concern.
You didn't answer the question.
Who's to take responsibility for that injured person? The cattle or the carrier?
And yes, I call them cattle because they behaved exactly like such.
You wanna be called Passenger? Start behaving like one.