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Old 23rd Feb 2018, 23:36
  #19 (permalink)  
givemewings
 
Join Date: Oct 2010
Location: In the back of a bus
Posts: 1,023
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I meant "ours" in the sense that we're responsible and accountable for them while they are on "our" aircraft. Yes including if we make dumb decisions and they want to follow that up.

That's why I also pointed out its important to ask the right questions and get a full picture of what's going on before making decisions. What seems like a minor ailment to a traveller can be potentially much more. We have experience (and that of our colleagues) to go on hich in majority of cases passengers do not and are not aware of implications of travelling when not well.

Sometimes looking after a pax means making a decision that they will not like or agree with, because at the end of the day the responsibility is ours.

At other times it means deferring to those who know better (like Medlink)

Nothing sinister in what I said at all, you're just misunderstanding

Last edited by givemewings; 24th Feb 2018 at 00:46.
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