Hehe no surprise there....if u read the missive that managment put out stating our attrition rate was with some arbitary normal levels last year ....they stopped their numbers up till october or september if i remember....and since october everyone knows it aint be pretty.....
Once writing on the wall that this aint an airline to stay at....it takes a while for resignations to gather steam....this aint an interview and resign next week type of career....it takes planning, effort on all parties for the next recruitment. Once this snowball starts rolling if have a spike now......you just starting to peek over the hill when it just rushes out of control. Good job cx management.