PPRuNe Forums - View Single Post - Airlines investigated over claims they deliberately split up groups then charge for a
Old 5th Feb 2018, 16:09
  #18 (permalink)  
Andy_S
 
Join Date: Jan 2001
Location: Clarty Waters, UK
Age: 58
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Originally Posted by PAXboy
The question here is: Do the carriers now deliberately split families - on the same booking - in order to coerce them into paying for reservations, no matter if it is a low price?
At last, somebody gets it.

There is a real and almost certainly well founded suspicion that some airlines are deliberately separating passengers travelling as a group in order to gouge them for a bit more cash.

If the airlines are using algorithms to assign seating, how difficult can it be to adapt those to keep travellers on the same PNR together?
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