Tell that to the VS 747 fleet after 911.
Originally Posted by
andy148
http://https://hbr.org/2018/01/compa...ion-of-success
Love him or hate him Richard Branson makes some good points when he says, “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
or..
“Train people well enough so they can leave, treat them well enough so they don't want to.”