6-mile high feud
It’s deplorable that the individual(s) involved let their emotional state get the better of them while at the controls and the airline needs to introspect on how strong their CRM processes and depts are.
Many airlines and pilots too look at the CRM dept as a waste of precious resources and have shaved their budgets to minimum regulatory requirements . They need to realise the future accidents/incidents are human factor related as technology makes huge strides in safety.
As for the report that the cockpit was empty , I wouldn’t believe our shoddy reporting , they operate 3 man LHR - BOM so as far as I’m aware , cockpit was never empty but you can always trust our Indian press to put some extra masala to make the story spicier.