UK CAA confirms plans for creation of aviation ombudsman
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UK CAA confirms plans for creation of aviation ombudsman
CAA confirms plans for creation of 'aviation ombudsman' - www.travelweekly.co.uk
The Civil Aviation Authority has confirmed it is to end its role as a complaint handler and pass over the responsibility to an "aviation ombudsman".
The watchdog - similar to Ofgem which regulates the energy sector – is described by the aviation regulator as a “major step forward” for consumers.
It paves the way for travellers to get “quick, fair and binding solutions” to their disputes with airlines on issues such as flight delay compensation....
The watchdog - similar to Ofgem which regulates the energy sector – is described by the aviation regulator as a “major step forward” for consumers.
It paves the way for travellers to get “quick, fair and binding solutions” to their disputes with airlines on issues such as flight delay compensation....
How much?
The UK CAA Directors pay them selves between £200,000 and 320,000 per annum. They pay each other about £30,000 per annum in bonus payments.(Source - Annual Report). Plus, they have one of the most generous "Gold plated" Pension schemes in the public sector.
So how much will they pay themselves for this new wheeze?
So how much will they pay themselves for this new wheeze?
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Gee, are they reinventing the Air Transport User's Council? That didn't take them long, did it?
Last edited by ExXB; 21st Apr 2015 at 15:17. Reason: Typo
