What do you need to like BA's product/service?
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Do people read before posting?
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Each of the above examples is the airline's main H U B.
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Each of the above examples is the airline's main H U B.
). LH, AF and KLM also codeshare with intercity high speed railways. This is somthing BA does not do (and to be frank they couldn't, given the state of our railways compared to those on the continent).
What criteria makes BA the UK's flagship airline? Are you suggesting they serve routes for prestige?
The bottom line from my POV is this. I fly frequently from the north of England to South East Asia. Im a price sensitive economy passenger and I always look for the best deal (and by best I'm not necessarily saying cheapest). The best deal is never with BA. Ever.
Skipness One Echo. The question posed by this thread was what would it take to get you to fly with BA... Right now, not being on strike would help. However this is a make or break dispute that has been coming for 20 years or more. Read the thread in the Cabin Crew section, it is really quite interesting.
Just when you think it can't get any worse...
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Agreed. In light of todays announcment, everything that has been discussed on this thread seems a little bit academic.
When I lived in London in the 1980s, some wag painted a message for motorists at the Chiswick end of the M4 "Good Morning Lemmings."
That seems to sum this CC action up eloquently.
Paxing All Over The World
Once again I present the Voice of Doom ...
Whatever it would take for folks to use BA premium cabins a whole lot more - it's waaaaay too late. I reckon the tipping point was about five years ago. With the failure to secure a meaningful partnership then (no matter whose fault it was) they will never recover. In due course, they will be the junior partner of someone else, the IB is a sideshow and not yet completed anyway.
There is no possibility for BA to climb back up the heap to anything like their former glory. YES they can become a small and well liked specialist LH carrier but the BA as we knew it is already gone.
Whatever it would take for folks to use BA premium cabins a whole lot more - it's waaaaay too late. I reckon the tipping point was about five years ago. With the failure to secure a meaningful partnership then (no matter whose fault it was) they will never recover. In due course, they will be the junior partner of someone else, the IB is a sideshow and not yet completed anyway.
There is no possibility for BA to climb back up the heap to anything like their former glory. YES they can become a small and well liked specialist LH carrier but the BA as we knew it is already gone.
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Thought that was the plan with OpenSkies, it was the pilots who threw the hissy fit that time. The whole lot are living in the past, company simply needs to be shut down and LHR can be released for some decent new-breed airlines to realise its potential.
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Hi, bealine. I've read many of your posts with interest, so please don't think I'm 'kicking off'.
i fully accept that most First/Business pax are being paid for by companies, or by the very rich. Please remember that there are also a chunk of regular, loyal, J-Class pax who are paying with their own money [in my case from savings/pensions etc., augmented by accumulated BA Miles].
We [the OH and I] do that for our "comfort and convenience"
Please don't forget the "Non-Business" pax in the equation - we don't have Corporate Deals, or other ties to BA.
i fully accept that most First/Business pax are being paid for by companies, or by the very rich. Please remember that there are also a chunk of regular, loyal, J-Class pax who are paying with their own money [in my case from savings/pensions etc., augmented by accumulated BA Miles].
We [the OH and I] do that for our "comfort and convenience"
Please don't forget the "Non-Business" pax in the equation - we don't have Corporate Deals, or other ties to BA.
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Hi, bealine. I've read many of your posts with interest, so please don't think I'm 'kicking off'.
i fully accept that most First/Business pax are being paid for by companies, or by the very rich. Please remember that there are also a chunk of regular, loyal, J-Class pax who are paying with their own money [in my case from savings/pensions etc., augmented by accumulated BA Miles].
We [the OH and I] do that for our "comfort and convenience"
Please don't forget the "Non-Business" pax in the equation - we don't have Corporate Deals, or other ties to BA.
i fully accept that most First/Business pax are being paid for by companies, or by the very rich. Please remember that there are also a chunk of regular, loyal, J-Class pax who are paying with their own money [in my case from savings/pensions etc., augmented by accumulated BA Miles].
We [the OH and I] do that for our "comfort and convenience"
Please don't forget the "Non-Business" pax in the equation - we don't have Corporate Deals, or other ties to BA.
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Bealine
What an enlightening post and I think very honest and frank.
That being said I appreciate the fact that as a Gold card member I am held in disdain and not really wanted by the BA staff. The current industrial action has already made a good job of driving me away from BA but you have managed to put the icing on the cake and I will now spend MY OWN money elsewhere.
You people at BA deserve everything you get and the arrogance of its staff is staggering.
What an enlightening post and I think very honest and frank.
That being said I appreciate the fact that as a Gold card member I am held in disdain and not really wanted by the BA staff. The current industrial action has already made a good job of driving me away from BA but you have managed to put the icing on the cake and I will now spend MY OWN money elsewhere.
You people at BA deserve everything you get and the arrogance of its staff is staggering.
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Sorry BAOREY - I had no intention of causing upset to anyone, and having re-read my post, it was conveying a message that I didn't intend.
I have deleted it pending a re-think!
I have deleted it pending a re-think!
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Make every BA manager travel four times a year economy long-haul as a passenger no special treatments. They might even learn something about their airline to the good.
The useless executive club - its hacked off more high-value customers than rewarded them. Dont offer incentives you cant provide and dont keep changing it.
The useless executive club - its hacked off more high-value customers than rewarded them. Dont offer incentives you cant provide and dont keep changing it.
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Bealine : I had read your post before you deleted it and I felt it was a perfect example of BA management's haughty and condescending attitude to its customers. It confirmed all the reasons why I too will never fly BA again if there is an alternative.
This is not meant as a dig at you, quite the opposite. If people like you were in management positions the airline would probably be in a far better situation than it is at present.
This is not meant as a dig at you, quite the opposite. If people like you were in management positions the airline would probably be in a far better situation than it is at present.
The useless executive club - its hacked off more high-value customers than rewarded them. Dont offer incentives you cant provide and dont keep changing it.
The Air NZ FF program is by far the best that I have seen - you earn dollars when you fly and can spend those dollars on flights as if they were cash.
So I have just booked a ticket for the missus to accompany me on my next business trip using those dollars; didn't cost me anything (none of that fuel surcharges and taxes extra rubbish) and there were no limited seat availablity etc. Also as I booked a long way out it didn't even cost me much in terms of losing those dollars!
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Re feeder flights from UK regional airports
Of course BRITISH Airways should have flights from BRITISH regional airports to its major hubs.
That's what it says on the tin; why can't BA deliver the goods?
That's what it says on the tin; why can't BA deliver the goods?
Paxing All Over The World
Uuuhhh, does American Airlines fly from every regional airport in the USA to it's main hubs? Why can't AA deliver the goods???? 
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Heathrow-Bucharest economy return - same flight details/dates etc. - BA £480 - Tarom £305
Work it out BA management as to why I dont fly on BA!...and a couple of LCC are even less!
I am sure many of us could cite similar examples...
Work it out BA management as to why I dont fly on BA!...and a couple of LCC are even less!
I am sure many of us could cite similar examples...
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Just back from the new World
Was burning my last BA Ex-Club miles (before they gave me another 10K for stress involved with almost strike).
Of particular note was the 4 1/2 hours we sat onboard on the ground at LHR on the 21st enroute to Vancouver. Seems they lost the key to the deicing truck (they couldn't have more than one at T5 could they) and with contaminated wings we couldn't take off before they deiced. We were offered one plastic cup of water, or an orange juice while we waited. Captain practically swearing in frustration, wasn't his fault was it.
I wasn't traveling in business, so can't say if they treated them better.
But at least they didn't cancel but they really need better contingency plans.
Of particular note was the 4 1/2 hours we sat onboard on the ground at LHR on the 21st enroute to Vancouver. Seems they lost the key to the deicing truck (they couldn't have more than one at T5 could they) and with contaminated wings we couldn't take off before they deiced. We were offered one plastic cup of water, or an orange juice while we waited. Captain practically swearing in frustration, wasn't his fault was it.
I wasn't traveling in business, so can't say if they treated them better.
But at least they didn't cancel but they really need better contingency plans.
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What's good about BAs' product?
1. Cabin crew- generally excellent, certainly well trained, occasionally abrupt but don't we all have bad days?
2. Pilots- Well trained, selected for flying ability rather than willingness to work for peanuts, safety conscious
3. Aircraft - Sometimes tired and shabby but reassuringly maintained
4. Routes- Good
5. Fares- Mostly competitive
6. FF programme- Not the worst
The reason I no longer fly with BA - Senior management do not appreciate my custom therefore I have voted with my feet and honestly feel sad about it after many years as a regular flyer with them in J and F. In fact since they decided to not reply to my letters in reference to a complaint ( Yes that is plural) BA has lost out on approximately 30K of business from my small company and thats just in 7 months. I am not the only one who has walked and BA senior management are still clueless as to why the premium cabins are down by over 12%, I for one have been astonished by them
1. Cabin crew- generally excellent, certainly well trained, occasionally abrupt but don't we all have bad days?
2. Pilots- Well trained, selected for flying ability rather than willingness to work for peanuts, safety conscious
3. Aircraft - Sometimes tired and shabby but reassuringly maintained
4. Routes- Good
5. Fares- Mostly competitive
6. FF programme- Not the worst
The reason I no longer fly with BA - Senior management do not appreciate my custom therefore I have voted with my feet and honestly feel sad about it after many years as a regular flyer with them in J and F. In fact since they decided to not reply to my letters in reference to a complaint ( Yes that is plural) BA has lost out on approximately 30K of business from my small company and thats just in 7 months. I am not the only one who has walked and BA senior management are still clueless as to why the premium cabins are down by over 12%, I for one have been astonished by them
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Just had a quick re-read through this (occasionally heated!) thread. The one thing that strikes me more than anything is the sincere loyalty most people here seem to have to the BA brand (otherwise you wouldn't be discussing what it would take for you to fly with them 
). It must have taken quite a lot to drive a lot of you away from BA. Remember, we are a small cross section of their customer base. Imagine how many more people there are out there who must have similar opinions to the ones expressed here.
On paper it seems so simple. People WANT to fly BA. Taking money from people who want to give it to you should make for the easiest business model in the world. What on earth is going on at BA? The landing lights are on but it seems like the pilots are asleep in the cabin. I just hope that Paxboy is wrong with his 'voice of doom'...
). It must have taken quite a lot to drive a lot of you away from BA. Remember, we are a small cross section of their customer base. Imagine how many more people there are out there who must have similar opinions to the ones expressed here.On paper it seems so simple. People WANT to fly BA. Taking money from people who want to give it to you should make for the easiest business model in the world. What on earth is going on at BA? The landing lights are on but it seems like the pilots are asleep in the cabin. I just hope that Paxboy is wrong with his 'voice of doom'...
