iJourney
Join Date: Jan 2012
Location: HKG
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Two years in the planning. 1,800 extras IT professionals. A complete cock up for commuters.
Will any managers loose their bonuses for this screw up? Interline ticketing should work from day one. They have had plenty of time to sort it out prior to the cut over.
Will any managers loose their bonuses for this screw up? Interline ticketing should work from day one. They have had plenty of time to sort it out prior to the cut over.
Join Date: May 2008
Location: Arizona
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Delta
Has anybody managed to buy a ticket on Delta? I have been trying since monday on myIDTravel, I get as far as the schedule, select the flight, then instead of the fares being displayed I get
Unknown communication error
Haven't been able to get through on the phone yet. Any help appreciated. I have tried Firefox and Safari so don't think its a browser problem.
Unknown communication errorHaven't been able to get through on the phone yet. Any help appreciated. I have tried Firefox and Safari so don't think its a browser problem.
Join Date: Dec 2005
Location: Hong Kong
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What a joke
If you look at the interline agreement under Ifly .the vast majority of the agreements have been cancelled or suspended
this whole change has been the usual CX screw up, they have had months to sort this out but of course they haven't as usual ,and we are left with the total debacle that've currently have. Why would I expect anything else from CX IT the whole system is a mess and needs a total rewrite . Pay some decent money to employ someone who knows what they are doing then perhaps we can enjoy a system that actually works
The managers can trumpet what a success this has been but the truth is that it is a total disaster
this whole change has been the usual CX screw up, they have had months to sort this out but of course they haven't as usual ,and we are left with the total debacle that've currently have. Why would I expect anything else from CX IT the whole system is a mess and needs a total rewrite . Pay some decent money to employ someone who knows what they are doing then perhaps we can enjoy a system that actually works
The managers can trumpet what a success this has been but the truth is that it is a total disaster
Join Date: Mar 2008
Location: sandpit
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WHAT A FANTASTIC WASTE OF TIME
I cant stop laughing thanks cx for brightening my days
hav been trying to buy a ticket on BA since the cutover its hilarious
congratulations
well done to all
everyone else just having a great time?
hav been trying to buy a ticket on BA since the cutover its hilarious
congratulations
well done to all
everyone else just having a great time?
Join Date: Jul 2005
Location: Hong Kong
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Did you see the update by Bob nippless! No Bob it is not going as well as you say
yes 4000 tickets might have been issued since then , that is because there are another 10,000 that cannot be issued
My FOC are worst than before! Considering that you do not confirm them until the last minute, or not at all. I now cannot list my FOC on all of the Syd flights departing that day! If I get bumped on the first flight I'm effectively on stby for the next one....no actually I cannot get on the next one as I now have a 4 hour booking limit, which means I cannot move my booking to the next one!
Thanks Bob, one year to prepare for this and you cock it up well and truly! I would hate to see you handle an emergency!!!
yes 4000 tickets might have been issued since then , that is because there are another 10,000 that cannot be issuedMy FOC are worst than before! Considering that you do not confirm them until the last minute, or not at all. I now cannot list my FOC on all of the Syd flights departing that day! If I get bumped on the first flight I'm effectively on stby for the next one....no actually I cannot get on the next one as I now have a 4 hour booking limit, which means I cannot move my booking to the next one!
Thanks Bob, one year to prepare for this and you cock it up well and truly! I would hate to see you handle an emergency!!!
Join Date: Apr 2009
Location: No where
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Ok, this is now an official 'Sense of Humour Failure' announcement. It is bad enough that they cancel bases (effectively). Then they cancel temp basings. So, for the 2000 aircrew effectively now 'imprisoned' in HK, they have had their only remaining method of traveling taken away from them (in practice, if not theory). Surely this is not only a violation of our COS, but is in it's simplest form, an abrogation of our ability to manage our families properly (or don't you think Bob that I should be able to freely and without hindrance visit my family members back in my domicile, or have them visit me?). If there was ever an issue for the AOA to dump all over the company for, this is surely it. Unbelievable.
Mr. Slosar, what exactly was it you were saying about staff relations....?, and how important they were. And what part of the latest safety audit does this shambles come under? I bet you don't have any trouble traveling to wherever it is you wish to travel to.....
Mr. Slosar, what exactly was it you were saying about staff relations....?, and how important they were. And what part of the latest safety audit does this shambles come under? I bet you don't have any trouble traveling to wherever it is you wish to travel to.....
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Stop the whining and whinging
And do something about it!
PARK BRAKE SET!
The AOA will not an cannot fix this as they have not fixed any other of the other major issuses this year. The AOA is a failed organization. Flame me if you want but things keep getting worse not better.
It is up to us individually. File a grievance, call in sick or fatigued. Take tons of extra fuel. Don't answer the phone or acknowledge roster changes. And for Christ sake, stop showing up at those silly pilot forums.
Get busy living or get busy dying! The company must laugh at us as we whine but the airline keeps flying and they keep taking away so many things. Housing is next guys/gals. Can't wait to see the topic here on PPRune and all the subsequent posts.
Guys/gals grow a set already!
Slosar is a wolf in sheeps clothing. He is gonna keep cutting and cutting until WE stop it. Not the AOA. And good luck trying to get back what we have already given away. Oh you want bases huh, cuts in housing then. Oh you want better access to tickets, then we want 90-92 hours on rosters then.
Emirates is great at these tactics and they have not stopped flying have they.
Do not sell yourself on a pilot shortage. Enough people keep flying.
PARK BRAKE SET!
The AOA will not an cannot fix this as they have not fixed any other of the other major issuses this year. The AOA is a failed organization. Flame me if you want but things keep getting worse not better.
It is up to us individually. File a grievance, call in sick or fatigued. Take tons of extra fuel. Don't answer the phone or acknowledge roster changes. And for Christ sake, stop showing up at those silly pilot forums.
Get busy living or get busy dying! The company must laugh at us as we whine but the airline keeps flying and they keep taking away so many things. Housing is next guys/gals. Can't wait to see the topic here on PPRune and all the subsequent posts.
Guys/gals grow a set already!
Slosar is a wolf in sheeps clothing. He is gonna keep cutting and cutting until WE stop it. Not the AOA. And good luck trying to get back what we have already given away. Oh you want bases huh, cuts in housing then. Oh you want better access to tickets, then we want 90-92 hours on rosters then.
Emirates is great at these tactics and they have not stopped flying have they.
Do not sell yourself on a pilot shortage. Enough people keep flying.
Join Date: Feb 2012
Location: Earth
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Frogman and Air Profit,
Maybe you missed my post in another thread, so I'll reproduce it here for you and others:
After an experience with staff travel where seniority was NOT respected, BN told me, directly to my face that FOC ticket "bookings" are confirmed randomly and not in seniority order.
Therefore, although you may be a 25-year captain with a waitlisted PRI4B FOC on a particular flight, another staff member, junior to you, may have his or her PRI4B FOC CONFIRMED while you are still waitlisted. That person, junior to you, will get a seat on the plane before you do.
If you don't believe me, ask BN, flight control or anyone in the BSC.
This behavior completely invalidates the entire "seniority-based" staff travel system at CX.
I am SO glad I am on a base for the rest of my life AND I can drive my car to and from work and not have to use this new disaster-of-a-system to buy (overpriced) tickets on (too few) airlines to commute 3,000 miles (as some do) to and from my base.
The only time I can complain is when I use (once per year) my FOCs to go somewhere. So, it goes without saying that every time I fly on CX there is a problem.
Almost a generation ago, I could grab a pen and a ticket from my desk drawer, write the origin and destination, my name and employee number, give it to the agent at the check-in desk at the airport, and fly around the world, for free. Wow, we've sure progressed, haven't we?
Maybe you missed my post in another thread, so I'll reproduce it here for you and others:
After an experience with staff travel where seniority was NOT respected, BN told me, directly to my face that FOC ticket "bookings" are confirmed randomly and not in seniority order.
Therefore, although you may be a 25-year captain with a waitlisted PRI4B FOC on a particular flight, another staff member, junior to you, may have his or her PRI4B FOC CONFIRMED while you are still waitlisted. That person, junior to you, will get a seat on the plane before you do.
If you don't believe me, ask BN, flight control or anyone in the BSC.
This behavior completely invalidates the entire "seniority-based" staff travel system at CX.
I am SO glad I am on a base for the rest of my life AND I can drive my car to and from work and not have to use this new disaster-of-a-system to buy (overpriced) tickets on (too few) airlines to commute 3,000 miles (as some do) to and from my base.
The only time I can complain is when I use (once per year) my FOCs to go somewhere. So, it goes without saying that every time I fly on CX there is a problem.
Almost a generation ago, I could grab a pen and a ticket from my desk drawer, write the origin and destination, my name and employee number, give it to the agent at the check-in desk at the airport, and fly around the world, for free. Wow, we've sure progressed, haven't we?
Join Date: Dec 2005
Location: Hong Kong
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Flood the managers with emails of complaint
This is such a mess, here is a suggestion , keep your emails polite but list any grievances or faults with the system and flood Bob's and Mr Slosar's email account with all of the problems that you are encountering . By the time they have had to deal with hundreds of complaints they may do something about it
If you don't get a reply from your first email send another one to enquire why he hasn't had the courtesy to reply to your original enquiry / complaint
Then perhaps run around at max forward speed so you can get in early thereby allowing you the necessary extra time to deal with Ican't fly on rebate tickets
If you don't get a reply from your first email send another one to enquire why he hasn't had the courtesy to reply to your original enquiry / complaint
Then perhaps run around at max forward speed so you can get in early thereby allowing you the necessary extra time to deal with Ican't fly on rebate tickets
Join Date: Apr 2011
Location: France
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They have has months to sort this out- definitely taking the PSS. Guess the sickness rate in north America is going to go up...
What I have learned- the 4 hour cutoff seems to be a CX thing- both BA and AF seem to let you book up to checkin closes. Which is sorta the point of staff travel. Else if it's looking marginal on CX you have the choice of a possible telling off for no-shows because you've covered your bases and listed for everything or waiting another 4 hours to get a ticket. Know which I'd choose!
I have a BA ticket which is open for 3 months but the AF ticket still shows a particular flight. Anyone worked out how to get an open ticket on non- one world carriers?
In fact, anyone worked out how to make the battery on your iPhone last lo g enough to get through the site to buy a ticket in the first place?
What I have learned- the 4 hour cutoff seems to be a CX thing- both BA and AF seem to let you book up to checkin closes. Which is sorta the point of staff travel. Else if it's looking marginal on CX you have the choice of a possible telling off for no-shows because you've covered your bases and listed for everything or waiting another 4 hours to get a ticket. Know which I'd choose!
I have a BA ticket which is open for 3 months but the AF ticket still shows a particular flight. Anyone worked out how to get an open ticket on non- one world carriers?
In fact, anyone worked out how to make the battery on your iPhone last lo g enough to get through the site to buy a ticket in the first place?
The Reverend
Join Date: Oct 1999
Location: Sydney,NSW,Australia
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Have been trying to book SYD/BKK on TG, EK, QF through myIDTravel, not possible. Contact HR Dept, the message says. Bring back the old system for staff travel, cumbersome as it was but at least it worked. What a stuff up!
Join Date: Jul 2000
Location: Smogsville
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...and stop working on G days; especially those two sector night turns...
Xcel: I AM a LONG standing member of the union... And will continue to do so. I do work on days off, extend duties and reserves - To help both my fellow pilots and the company be profitable and as such, build a strong and mutually respectful relationship. If I have a problem with my roster, they ALWAYS help me out, so I'm happy to return the favour. If operational requirements exist (aircraft and crew stranded) I'm happy to extend and help them out.
Join Date: Jun 2000
Location: North America
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Uh... try this but keep it clean.
If you have any feedback, we would like to hear it – please send it to pnl#[email protected].
Bob Nipperess
Employee Services Manager
Bob Nipperess
Employee Services Manager
Join Date: Jun 2000
Location: North America
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F Class
From FAQ
"Another new feature is replacement of the trip concept for First class travel. Instead, we will load ‘sectors’ in place of trips which will only be deducted after actual travel in the First cabin."
uhh what does this mean?
"Another new feature is replacement of the trip concept for First class travel. Instead, we will load ‘sectors’ in place of trips which will only be deducted after actual travel in the First cabin."
uhh what does this mean?