Listen to RYR pre flt or get off!
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Listen to RYR pre flt or get off!
From the Daily Telegraph
A doctor is threatening to take Ryanair to court after he claims he was thrown off a flight for chatting during the pre-flight safety briefing.
Dr Paolo Tomasi, 47, was travelling with his eight-year-old son from Alghero in Sardinia to London Stansted after a holiday.
He said he was talking to a friend while the plane was preparing for take-off and the cabin crew were giving the safety demonstration.
"I was talking normally, and a steward asked me to be quiet, in a brusque manner," he said.
"After five minutes, when the announcements came to an end, another stewardess came up and said that I had been warned and I should have shut up. She asked if I wanted to get off the plane.”
Dr Tomasi, who is based in London, continued: "I was astonished. She said: 'Yes, I am warning you, and I will not warn you again'."
The stewardess then informed the captain about Dr Tomasi and the plane was stopped to allow airport security to remove him and his son.
Dr Tomasi said he has complained to Ryanair and demanded compensation for spending £500 to fly out the following day. He said he had informed his solicitor and is preparing to take legal action.
"I was talking in a calm and measured way, and I have a list of a number of passengers who are prepared to give evidence supporting me," he said. "One of them could not hear a word I said and was sitting just a metre and a half away."
A Ryanair spokesman said: "He refused to stop talking during the safety demonstration and was disturbing other passengers. He clearly was not listening even though he was asked to pay attention."
The item continues
It is not the first time that Ryanair has controversially removed people on the route from Sardinia.
Recently a court in London ordered the company to pay five Caribbean musicians a total of £4,000 in compensation for removing them from a flight because they were suspected of being terrorists. Michael Toussaint and his calypso band were ejected after another passenger claimed to have seen Mr Toussaint, who is blind, reading a newspaper.
A doctor is threatening to take Ryanair to court after he claims he was thrown off a flight for chatting during the pre-flight safety briefing.
Dr Paolo Tomasi, 47, was travelling with his eight-year-old son from Alghero in Sardinia to London Stansted after a holiday.
He said he was talking to a friend while the plane was preparing for take-off and the cabin crew were giving the safety demonstration.
"I was talking normally, and a steward asked me to be quiet, in a brusque manner," he said.
"After five minutes, when the announcements came to an end, another stewardess came up and said that I had been warned and I should have shut up. She asked if I wanted to get off the plane.”
Dr Tomasi, who is based in London, continued: "I was astonished. She said: 'Yes, I am warning you, and I will not warn you again'."
The stewardess then informed the captain about Dr Tomasi and the plane was stopped to allow airport security to remove him and his son.
Dr Tomasi said he has complained to Ryanair and demanded compensation for spending £500 to fly out the following day. He said he had informed his solicitor and is preparing to take legal action.
"I was talking in a calm and measured way, and I have a list of a number of passengers who are prepared to give evidence supporting me," he said. "One of them could not hear a word I said and was sitting just a metre and a half away."
A Ryanair spokesman said: "He refused to stop talking during the safety demonstration and was disturbing other passengers. He clearly was not listening even though he was asked to pay attention."
The item continues
It is not the first time that Ryanair has controversially removed people on the route from Sardinia.
Recently a court in London ordered the company to pay five Caribbean musicians a total of £4,000 in compensation for removing them from a flight because they were suspected of being terrorists. Michael Toussaint and his calypso band were ejected after another passenger claimed to have seen Mr Toussaint, who is blind, reading a newspaper.
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Good for you Ryanair! 
If nothing else, its just plain bad manners talking through someone else's presentation or demonstration. Hopefull this individuals legal action will be laughed straight out of court, if indeed it gets that far.
If nothing else, its just plain bad manners talking through someone else's presentation or demonstration. Hopefull this individuals legal action will be laughed straight out of court, if indeed it gets that far.
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I totally agree, that should be the way forward with every airline.
Even if you don't want to watch, other passengers do, it's only polite to keep quiet whilst a SAFETY briefing is in progress.. That passenger would soon want the cabin crew to repeat the whole demo should there become an emergency.
I've flown with FR far too many times for my own good, but every single time paid attention to the demo - You will forget things in an actual emergency, it's best to be briefed however many hours before it happens than a year before..
Some people really do annoy me when they are talking through the demo, it's not fair on other passengers and in my opinion certainly breaches safety
Ryanair or BA, I want to be safe, with usable emergency equipment onboard.. Believe it or not, I actually would like to know how to operate that equipment!!
Even if you don't want to watch, other passengers do, it's only polite to keep quiet whilst a SAFETY briefing is in progress.. That passenger would soon want the cabin crew to repeat the whole demo should there become an emergency.
I've flown with FR far too many times for my own good, but every single time paid attention to the demo - You will forget things in an actual emergency, it's best to be briefed however many hours before it happens than a year before..
Some people really do annoy me when they are talking through the demo, it's not fair on other passengers and in my opinion certainly breaches safety
Ryanair or BA, I want to be safe, with usable emergency equipment onboard.. Believe it or not, I actually would like to know how to operate that equipment!!
OK, here we go again. First of all, I put my newspaper/book down and out of courtesy watch the briefing despite the fact it's my 100th flight on the exact same type with the exact same company. So, I fully agree with the sentiments above. However, playing Devil's Advocate, there is, to my knowledge, no LEGAL requirement for a passenger to a) watch the safety briefing or b) refrain from talking. If it were so, it should be clearly displayed in the contract of carriage. Consequently, the RYR crew had no LEGAL recourse to throw the pax of the flight. I expect RYR will lose the case.
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However, it could be argued that the passenger was endangering the safety of an aircraft by not allowing other passengers to listen to the safety demo. We've no idea how loud the passenger was talking.
So, either way, Ryanair do have a case.
So, either way, Ryanair do have a case.
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Avman....
I fly a Boeing 737 not for ryan, but, I always listen to the saftey brief, even when I am travelling in civiys, there is good reason behind this, in an emergency you could forget what to do and haviing that nice reminder might just save your life.
EVERY time we take off we run through what to do in the event of a rejected take off and or an engine fire, why, because it is a mental reminder what to do in the event of. I know what to do, I can do it in my sleep, however under extreme stress we can forget, so it is good to review everytime for safety's sake.
Hope the bugger loses, he deserves to.
I fly a Boeing 737 not for ryan, but, I always listen to the saftey brief, even when I am travelling in civiys, there is good reason behind this, in an emergency you could forget what to do and haviing that nice reminder might just save your life.
EVERY time we take off we run through what to do in the event of a rejected take off and or an engine fire, why, because it is a mental reminder what to do in the event of. I know what to do, I can do it in my sleep, however under extreme stress we can forget, so it is good to review everytime for safety's sake.
Hope the bugger loses, he deserves to.
Obviously hes been told to be quiet and pay attention, as although the passenger has no legal requirement to listen to the brief, the airline has a legal requirement to make sure he has been given it.
1) He has obviously ignored warnings to quiet up and pay attention during the brief
2) The pilot in command (captain) has the authority to order the forcible restraint or removal of any person from his aircraft in the interest of safety and security. If he refuses to listen to the brief, he is most likely able to be judged as damaging safety.
3) Noone cares if you were talking quietly, you had been told (several times by the sound of it), not to talk and to listen to the brief.
Tosser.
1) He has obviously ignored warnings to quiet up and pay attention during the brief
2) The pilot in command (captain) has the authority to order the forcible restraint or removal of any person from his aircraft in the interest of safety and security. If he refuses to listen to the brief, he is most likely able to be judged as damaging safety.
3) Noone cares if you were talking quietly, you had been told (several times by the sound of it), not to talk and to listen to the brief.
Tosser.
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Let him sue, I have a feeling I know where he'll be told to go...
And he'll have the pleasure of paying costs too.
He'll behave next time, no matter who he is with, after that happens.
Wot an arrishole
And he'll have the pleasure of paying costs too.
He'll behave next time, no matter who he is with, after that happens.
Wot an arrishole
I wonder what your approach would be if the crew said "Hey ho, we've done the checklist 100 times before, we'd never missed anything, so let's not bother with it, off we go" ?
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Sorry, the very DAY that I will actually UNDERSTAND the mumbles of the safety briefing I will take care to attentively listen.
'Ladsandgtmen plesmywehaveyoutshenfortheflingpressionofdesaftyfushersofthi serplane' and so on and so on...
As for the rest there is the safety information card which typically is instructive enough to brief myself.
The only time I ever had an what I refer to as adequate saftey briefing that was audible, clear and understandable was on board of an aircraft that has the airlines name painted in bright orange on the fuselage, and yes, I paid attention.
'Ladsandgtmen plesmywehaveyoutshenfortheflingpressionofdesaftyfushersofthi serplane' and so on and so on...
As for the rest there is the safety information card which typically is instructive enough to brief myself.
The only time I ever had an what I refer to as adequate saftey briefing that was audible, clear and understandable was on board of an aircraft that has the airlines name painted in bright orange on the fuselage, and yes, I paid attention.
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Thank God that they now use a recorded message for the safety brief because I can’t understand a word of any other announcement they make!
Are they tested for English language on recruitment?
Are they tested for English language on recruitment?
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Avman
There is however a legal requirement for the Captain to ensure that everyone has recieved an adequate safety briefing. If someone refuses to pay attention then he would perfectly within his rights to remove said person.
PS How well briefed would his friend and 8 year old son have been?
playing Devil's Advocate, there is, to my knowledge, no LEGAL requirement for a passenger to a) watch the safety briefing or b) refrain from talking. If it were so, it should be clearly displayed in the contract of carriage. Consequently, the RYR crew had no LEGAL recourse to throw the pax of the flight. I expect RYR will lose the case.
PS How well briefed would his friend and 8 year old son have been?
Hey guys, don't focus on me. I agree with all you say and I said right from the beginning that I do watch and listen to the briefing so don't lecture me about that. My point is simply that the gentleman concerned has, to my understanding, not broken any law or contract of carriage. Consequently, I'm not sure that the crew had any legal right to throw him off. That's all I'm saying.
WHBM,
.
Exactly! Which is why I comply, as I stated above. Did I not make that clear? Nevertheless, your example is a poor one. Using the checklist is a legal requirement and a company SOP.
WHBM,
I wonder what your approach would be if the crew said "Hey ho, we've done the checklist 100 times before, we'd never missed anything, so let's not bother with it, off we go" ?
Exactly! Which is why I comply, as I stated above. Did I not make that clear? Nevertheless, your example is a poor one. Using the checklist is a legal requirement and a company SOP.
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refusing to listen to a safety briefing would be a breach of the terms of the contract of carriage
7.1.2.10 you fail to observe our instructions with respect to safety or security
http://www.ryanair.com/site/conditio...r_carriage.pdf
Sorry
7.1.2.10 you fail to observe our instructions with respect to safety or security
Sorry
There is however a legal requirement for the Captain to ensure that everyone has recieved an adequate safety briefing.
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That's good for Ryanair, They should've not only thrown him out, they should've kicked him out. The nerve of the guy to even sue the airline for the purpose of his and his kid's safety?
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Good for Ryanair, but if only they were consistent on safety. In the past I've heard complaints that they don't make sure children are seated with parents in the boarding rush - which is a safety issue and that they let people sit next to exits who can't understand the briefing given to them on emergency use and/or aren't the most physically suitable people to be seated next to them either.
I was pleasantly surprised to see the reference in the T&Cs, but if I remember the last time I flew Ryanair plenty of people talked through the safety demo.
Hope this guy loses though, it does look like he disregarded the request to be quiet...which is very naughty.
I was pleasantly surprised to see the reference in the T&Cs, but if I remember the last time I flew Ryanair plenty of people talked through the safety demo.
Hope this guy loses though, it does look like he disregarded the request to be quiet...which is very naughty.
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Let me first say that I ALWAYS shut up for the briefing, no matter how bad it is, and I still get annoyed by people that seem to be trying to deliberately make themselves heard over it as if it is an unwanted inconvenience.
For an intelligent man, Dr T obviously didn't see what was coming when he crossed the line
The other day I shut up and complied with what seemed to me to be an unnecessarily brusque instruction, largely because I am a great believer in respecting authority onboard. Once on board, I am committed to aviate and that's when I do my best to switch into crew knows best mode.
I was one of the first onboard and took the seat nearest the front steps.
I put my 10kg bag (inflated courtesy of BAA airports retail arm to about 15kg), and my 2.5kg overcoat up into the bin, and set my innocuous 1kg Pret a Manger bag down by my feet while I settled my 105kg down in the seat and prepared to dig in.
Number 1 then decided my obvious branded and bagged breakfast needed to be in the bin. With a smile I said "yep I know, but its my breakfast, don't worry I'll make sure I put the bag up well before we leave."
"I need you to put the bag up now for me" he said with no please and no hint of a smile.
I got the message, complied but took the croissant and drink out and thought "He's a bit OTT".
It was another full fifteen minutes before the doors were shut. At that point with no smile because by then I deduced he might take it the wrong way, I handed him my empty drink container which unlike his terseness, I had been unable to swallow
I think they employ quite a mixed bag, and of course they attract a mixed bag of clientele too with a mixed bag or three of hand luggage by the time they arrive in the cabin
So naturally my thoughts on this one are mixed
I agree however that it is more likely than not that the man fully deserved what he got
For an intelligent man, Dr T obviously didn't see what was coming when he crossed the line
The other day I shut up and complied with what seemed to me to be an unnecessarily brusque instruction, largely because I am a great believer in respecting authority onboard. Once on board, I am committed to aviate and that's when I do my best to switch into crew knows best mode.
I was one of the first onboard and took the seat nearest the front steps.
I put my 10kg bag (inflated courtesy of BAA airports retail arm to about 15kg), and my 2.5kg overcoat up into the bin, and set my innocuous 1kg Pret a Manger bag down by my feet while I settled my 105kg down in the seat and prepared to dig in.
Number 1 then decided my obvious branded and bagged breakfast needed to be in the bin. With a smile I said "yep I know, but its my breakfast, don't worry I'll make sure I put the bag up well before we leave."
"I need you to put the bag up now for me" he said with no please and no hint of a smile.
I got the message, complied but took the croissant and drink out and thought "He's a bit OTT".
It was another full fifteen minutes before the doors were shut. At that point with no smile because by then I deduced he might take it the wrong way, I handed him my empty drink container which unlike his terseness, I had been unable to swallow
I think they employ quite a mixed bag, and of course they attract a mixed bag of clientele too with a mixed bag or three of hand luggage by the time they arrive in the cabin
So naturally my thoughts on this one are mixed
I agree however that it is more likely than not that the man fully deserved what he got