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Rapport - Current Opinions??

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Old 9th Jun 2014, 07:49
  #21 (permalink)  
 
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With professional help (expensive) I finally managed to get rid of it and all the little bits it tried to leave behind.
This is a situation where System Restore is quite useful. Saved my ass once already this year, from dodgy software.
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Old 10th Jun 2014, 20:19
  #22 (permalink)  
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I have used Rapport for over 6 years and I still use it now. I have never had one single problem with it. Indeed, last year it stopped some nonsense on my account. Not got a bad word to say about it.
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Old 13th Feb 2015, 08:03
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So, my antivirus f-secure (subscription with service provider) decided to attempt to update yesterday and reported it could not because there is a conflict with Trusteer Rapport (from my UK bank).

It cannot continue until I manually uninstall Trusteer.

No problem thinks I.

Can I uninstall the b****y thing - no I cannot but am working on it.

Not life threatening but time consuming!!!
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Old 13th Feb 2015, 08:57
  #24 (permalink)  

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I have steered well clear, after many warnings like Jock's. However, this may help:

Uninstalling Rapport using the SafeUninstall Utility | Trusteer
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Old 13th Feb 2015, 09:07
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Yes, I found that and it seemed to hang.

Funnily, we had a power glitch, quite common here, and when I restarted the computer Rapport had gone.

The trouble is now my antivirus has got corrupted and won't start.

I can try to go back to an earlier time but that may reintroduce Rapport so I won't do that.

Will download MS security essentials and use that - I don't use the windows computer for much these days and certainly not for banking - for the time being.
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Old 13th Feb 2015, 09:57
  #26 (permalink)  

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Sounds like my experience with anti-virus.

Like Trusteer, they put their hooks into all sorts of places, and then are the devil to unhook. Uninstall, restart, rinse and repeat sometimes gets them out. Then a clean reinstall of the virus protection may work.

The one I use (Avast free, with some paid-for bolt-ons) has behaved immaculately since I installed it.
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