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Ryanair let cabin crew sleep on the floor.
Again a disrespect for their personnel at the highest level by Ryanair. During the passover of the remains of a tropical storm in Portugal, due to the very bad weather several planes could not depart and both crew and passengers were stranded. Ryanair let the cabin crew sleep on the floor and promised that they could later use the VIP room to rest. This VIP room closed at 2300 and so all cabin crew had to spend the night at the floor. Ryanair explained that due to the many stranded airplanes all hotels were full. A bit strange at a city and their surroundings with over 400 hotels! Again an example where Ryanair does not take care for their personnel. Instaid, it treats them like slaves. Ryanair cabin crew and pilots, when will this stop? Get yourself united and arrange a pan European long lasting strike, no base excluded! Get this know by the general public and politicians, keep on organising actions till you get this scam management out! E.C. |
Do we know if these crewmembers slept on the floor and then subsequently operated? If so I’d be thinking FTLs, rest and definitions of things such as “suitable accommodation”.... |
Ryanair and "suitable accommodation" do not go in the same sentence.
If you ever go through Stansted Airport you will see Ryanair's cabin crew trying to sell you priority boarding and train tickets. All those cabin crews are on airport standby and are forced to mingle with passengers which is in breach of FTL. It is not uncommon to be called up to fly after few hours of selling priority boarding and train tickets. Also until recently Ryanair did not have an FTL compliant crew room in Stansted for the crew on airport standby. Now they do, but there is not enough room for all the crew on airport standby. Few years ago I sent a complaint about it to IAA but I have never heard back from them. |
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I can't believe that. Seen many things in my time but this very near the top. It's a disgrace if this photo and the postings are true. I am very sceptical about this. I checked the date, no we are not in April. Surely someone will come on and tell us it was a stunt. Please own up for my sake alone. |
Cabin crew aren't there to sell tickets, they are there for the safety of the passengers. As such they should be afforded the same rest facilities as the cockpit crew. Hopefully the CAA will put a stop to this sort of management stupidity.
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Originally Posted by rotorwills
(Post 10283835)
I can't believe that. Seen many things in my time but this very near the top. It's a disgrace if this photo and the postings are true. I am very sceptical about this. I checked the date, no we are not in April. Surely someone will come on and tell us it was a stunt. Please own up for my sake alone. "The post was also shared on Twitter and called on Ryanair's chief of operations, Peter Bellew, to explain. He replied with a tweet, confirming the photo was real. Bellew posted: “Unfortunately. All hotels were completely booked out in Malaga. The storm created huge damage in Portugal. Later after this the crew moved to VIP lounge. Apologies to the crew we could not find accommodation.” Peter Bellew, Ryanair's chief of operations" |
If they flew the next day the IAA would have FR by the short and curly's. These things do happen in extremis but where were the Nigel's. Any Captain I know would have been ranting at the Company until the situation was fixed.
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Originally Posted by Auxtank
(Post 10283856)
According to the Express 20 mins ago;
"The post was also shared on Twitter and called on Ryanair's chief of operations, Peter Bellew, to explain. He replied with a tweet, confirming the photo was real. Bellew posted: “Unfortunately. All hotels were completely booked out in Malaga. The storm created huge damage in Portugal. Later after this the crew moved to VIP lounge. Apologies to the crew we could not find accommodation.” Peter Bellew, Ryanair's chief of operations" The photo may be staged for media. Unless they're sharing bodily warmth because of an unheated crew room, I can't believe they snuggle up like that. Still doesn't change the fact they had no proper place to rest and most likely operated next day. |
Originally Posted by Mr Angry from Purley
(Post 10283891)
If they flew the next day the IAA would have FR by the short and curly's. These things do happen in extremis but where were the Nigel's. Any Captain I know would have been ranting at the Company until the situation was fixed.
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Originally Posted by 172_driver
(Post 10283892)
I bet in his next internal memo he was pleased by the crew bringing the plane and pax back to base the following morning ;) The photo may be staged for media. Unless they're sharing bodily warmth because of an unheated crew room, I can't believe they snuggle up like that. Still doesn't change the fact they had no proper place to rest and most likely operated next day. |
This Peter Bellew Ryanair executive is lying. there were 1800+ hotel rooms in the malaga area that night. Also, the crew was not moved to the Vip lounge as it was closed after 2300 hours. So they ended up under these printers. |
Originally Posted by Jwscud
(Post 10284046)
In some airlines that would be considered almost monkish behaviour. Plenty of crew enjoy sharing a bit of mutual warmth during layovers, unanticipated or otherwise :} |
Originally Posted by 172_driver
(Post 10284057)
You must be working for a British airline, that's where all stories I have heard come from... :} |
Originally Posted by fox niner
(Post 10284056)
This Peter Bellew Ryanair executive is lying. there were 1800+ hotel rooms in the malaga area that night. Says (or in fact guesses) a 20 yo aerosexu .. err 'aviation analyst' without any proof. |
Originally Posted by Mr Angry from Purley
(Post 10283891)
Any Captain I know would have been ranting at the Company until the situation was fixed.
Btw IMHO it's a staged photo. Quite unrealistic to sleep in such strange position, shoes on, so close to each other (when plenty of space is availabe around) and with the lights on. |
It is obvious to anyone with half a brain that this photo has been staged. Join Date: Oct 2018 Location: uk Posts: 1 |
Allegedly: Ryanair belittle crew. Ryanair assist crew into demeaning themselves. Ryanair belittle customers Ryanair despise and disparage its employees. Regrettably, professional trained airline crew turn a blind eye and work there, despite the many alternatives available in the employment market. The classic case of Stockholm syndrome? Folks you really need to look at yourselves, and ask Why ? |
Well said. The whole world is recruiting! Why stay at this shower of ****e? |
Living just along the coast from Malaga I can assure everyone that there were plenty of rooms available, you might have to take a short taxi ride ( more expense) but the rooms would be definitely cheaper than Malaga city (except Marbella area). Even if the photo was partly staged you cannot blame them for the way they were treated. Absolutely disgusting.
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Many a Commuting pilot has used the Crew room as a hotel.
I even found the Base captain sleeping in the office one morning , before an early duty. Some years ago mind you. |
What's stopping the captain of the flight crew from booking a hotel and taking his crew along with him for a proper rest? Not the best solution, I know, but just curious?
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Not even the captain alone...
35 seconds on Booking dot com.. similar deals on other sites, tripadvisor etc and I can find 193 properties within ten kms of the airport in Malaga, beds in hostels starting from 12 euros, hotel rooms starting from 35 euros. If you know you need to overnight, grow up, find it yourself and get back to the airport in time for your flight home. Then invoice. Just to quash any other rumours here... the crew did not operted the next day. |
If the crew had a layover - planned or unplanned - in Malaga, it was Ryanair's duty to provide them with suitable accommodation. Unless they got it, they cannot be considered "rested" for the return flight.
Unfortunately it is a design error of EU aviation rules, that they apply to everyone in principle but how they are actually applied is decided by national authorities which may or may not have an agenda of their own, rather than a common European aviation authority which could enforce a single way of reading those rules. |
I get that it is the airlines responsibility. I personally would have elected a hostel or hotel over the crew room and then argued the toss after.
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I also want to make it known that I understand and backthe crew in choosing to bring this to public attention
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What if the crew picked up their stuff, found themselves a hotel room, got proper rest on a proper bed.... but did all this from their own pocket, are they considered "rested" and can they then work on the return flight?
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Originally Posted by Nurse2Pilot
(Post 10284751)
What's stopping the captain of the flight crew from booking a hotel and taking his crew along with him for a proper rest? Not the best solution, I know, but just curious?
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I’m hoping they didn’t report for duty after that ( if true ). In no way can that be adequate rest. |
Not even the captain alone... 35 seconds on Booking dot com.. similar deals on other sites, tripadvisor etc and I can find 193 properties within ten kms of the airport in Malaga, beds in hostels starting from 12 euros, hotel rooms starting from 35 euros. If you know you need to overnight, grow up, find it yourself and get back to the airport in time for your flight home. Then invoice. Recently in Sydney, a rather large thunderstorm stranded many thousands of passengers. The crews including pilots, totaling some 60 odd staff were told the same crap regarding hotel 'availability' Of course it is true that there were no hotels that night at $35 per night, there were hotels. Any pilot, particularly a Captain, knows he or she would find it incredibly difficult to defend him or herself the next day were an incident to occur. Sleeping in a terminal is not "accommodation of a suitable standard". Yet sleep in the terminal they did and operate the next day. 1. Turn on ipad 2. Book room 3. Proceed to hotel and sleep. 4. Turn phone on the next day when sufficient rest obtained. 5. Send invoice to company. 6. Passenger home. They did get a nice group email thanking them for their service from their 'manager' who reports suggest enjoyed the storm from the comfort of her own bed. |
Originally Posted by vikingivesterled
(Post 10285082)
If you start down that route you are quickly expected to do that for every layover. Cheap upfront financing for FR. And invoicing after the fact is a slow process there, where you are likely to only see maybe halve the money again due to some limit rule they will drag out. Crew fought hard for company supplied overnighting but there will be some run-in problems until control is up to scratch with a full sized for all eventualitiest list of pre-agreed and contracted suppliers around every airport.
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Originally Posted by Nurse2Pilot
(Post 10285239)
As opposed to the more immediate danger of fatigued crew doing their duties? Would it not be more evidence of FR's shortcomings if captains were able to produce memos or emails of "no hotels available" and then receipts of him booking accomodations for his crew for that same night? Even if FR would eventually only reimburse 50% or even 0% of the cost, would these captains not be able to use this situation to their advantage within FR or even when applying to another airline?
The regulatory environment provides all the protection from an employer, even one as adversarial as O'Leary with an IR posture the envy of most airline management. Using the regulatory protection available requires: 1. Knowledge of the regulations 2. When to apply them necessitating the PIC have cojones (non-gender specific) In the modern day adversarial airline IR model, many pilots adhere to the company documents which whilst oftentimes incorporate the statute, gloss over things like strict liability and instead offer 'company pleasing' alternatives. Sadly with big mortgages and little knowledge of the statutory protection, many pilots surrender point two when signing on. |
Just as a general point whilst it’s often possible to whistle up hotel room, perhaps with a bit of effort, I’ve seen at one instance of Force Majure where the only sensible choice was for crew to sleep in offices and briefing rooms.... LHR, snow and several thousand stranded pax being dispersed to on and off airport hotels .... and public transport going to hell in a handcart before crew were stood down. However there was never any question of any of those crewmembers being required to operate the next day. |
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Originally Posted by aviationfanatic
(Post 10285488)
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Originally Posted by giggitygiggity
(Post 10285507)
Oops. That camera looks very sneaky though, are they being filmed without their knowledge? Will certainly be checking my (non RYR) crew room later this evening!
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It might have been scripted, but their action still has a meaning: they were left there with nobody reachable.
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Originally Posted by Banana Joe
(Post 10285564)
It might have been scripted, but their action still has a meaning: they were left there with nobody reachable.
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Classis case of 'you pay peanuts...'
Cunning plan, top notch execution. |
Originally Posted by Nurse2Pilot
(Post 10285040)
What if the crew picked up their stuff, found themselves a hotel room, got proper rest on a proper bed.... but did all this from their own pocket, are they considered "rested" and can they then work on the return flight?
Seems the point here is how much effort the company in question will put in on behalf of their employees' well being. |
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