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-   -   Ryanair accused of 'exploiting' staff (https://www.pprune.org/terms-endearment/515116-ryanair-accused-exploiting-staff.html)

kick the tires 18th May 2013 10:09

Ryanair accused of 'exploiting' staff
 
I only dare share the link!!

Ryanair accused of 'exploiting' staff - Telegraph

Cacophonix 18th May 2013 10:14

It has not been a good news week for Ryanair that's for sure.

Still must say that I know a couple of Ryanair pilots who are happy with their lot so, as in many cases, it is horses for courses in these matters.

despegue 18th May 2013 10:39

Well, they ARE exploiting their staff. we all know this, yet some do not dare to tell here it seems.
Ryanair is guilty of False self employment.
There is no doubt about this, and the various current investigations against FR prove that the countries where FR is operating are finally waking-up.
They also exploit passengers by its very confusing website design.
I am a passenger, so I am entitled to give this opinion by the way...

Exploiting is how they make their profit. it is their business plan and core of their operation.

zerograv 18th May 2013 10:49

What???

Can't be .... that this thread has not been deleted yet.

Let's see how long its going to last :suspect:

Westlakejawa 18th May 2013 10:51

Despegue.
 
Are you,or have been a Ryanair passenger?.:sad:

racedo 18th May 2013 10:53


Well, they ARE exploiting their staff. we all know this, yet some do not dare to tell here it seems.
You are speaking for yourself on here, I do not see you as being head of any representative group given permission to speak on others behalf.


Ryanair is guilty of False self employment.
There is no doubt about this, and the various current investigations against FR prove that the countries where FR is operating are finally waking-up.
No doubt you have the qualifications to define International Tax law and Employment law and are a suitably qualified Internationally recognised Judge.
You indicating a Guilty verdict but have provided no evidence, heard no evidence.


They also exploit passengers by its very confusing website design.
I am a passenger, so I am entitled to give this opinion by the way...
I am interesting in hearing the link between design and exploitation as clearly you feel qualified in this regard as well as in International Employment Law, International Taxation and as a qualified Judge.

Appears only qualification you stating is as a passnger though and you are not giving opinion when stating

"they ARE exploiting their staff."

Ryanair is guilty of False self employment.
There is no doubt about this
.
I believe you are indicating FACT rather than opinion.


Exploiting is how they make their profit. it is their business plan and core of their operation.
So as well as being an expert in International Employment Law, International Tax, a Learned Judge you are now a fully qualified Accountant with experience in Strategic Planning and Profitability.....................wow some CV.:rolleyes::rolleyes::rolleyes::rolleyes:

toffeez 18th May 2013 11:13

despegue
 
Providing what the passengers want is how they make their profit. It is their business plan and core of their operation.

Teddy Robinson 18th May 2013 11:17

and this from the Independent
 
You thought Ryanair's attendants had it bad? Wait 'til you hear about their pilots - Home News - UK - The Independent

despegue 18th May 2013 11:22

Unfortunately,
I do have to spend time onboard Ryanair from time to time.

Never seen Safety issues though:hmm:

Racedo,

The facts are in plain view. if a so called contractor gets his/hers work schedule from a company, wears an ID and/or Uniform from a company, is only allowed to work for that one company, then according to EU and thus also National legislation, you are employed by said company, nomatter what your contract, which in that case is illegal ( again always the responsability of the employer),tells you.
Brookfield and all are just smokehoods in this case.
And yes, I have spend a considerable amount of money on legal advice to obtain this info, which is absolutely correct.
Like it or not, these are the facts.

Booking through the Ryanair website is a snakepit of boobytraps for the inexperienced traveller or user.
By specifically having to navigate through insurance offerings, and specifically having to indicate you do not want this service, they knowingly increase the chances of users inadvertantly choosing insurance. same goes with the hotel, luggage, carhire and transportation offers, of which FR all gets a commission.
Asking passengers to pay an extra fee for the obligatory web check-in, which is done at your home with your computer, paper and printer, is exploiting. no other way of putting it.

In a way, I do admire their antics, as it is very succesfull...I do hate their antics as a passenger, who, mind you still pays less than with the competition.

I am also sure that a lot of crew for Ryanair are happy with their current situation. Good for them, but the fact remains that Contracting pilots for airlines do not exist according to EU legislation, of which Ireland is a member state.

Now Racedo, if you are flightcrew, you would better support our profession by actively fighting against the downward spiral our profession is going.

Capetonian 18th May 2013 11:26


I do have to spend time onboard Ryanair from time to time
Dragged aboard kicking and screaming in handcuffs?

I made a decision some years ago to never fly Ryanair - and I won't. Some people criticise it, with good reason, but continue to fly on it because it's 'cheap'. Cheap comes at a price and if that compromises safety, and I firmly believe it does, I won't fly them. It is also against my principles to use a company with such rotten ethics.

despegue 18th May 2013 11:33

As I said before, I have always been happy with what I saw regarding safety.
I have not felt unsafe and not seen anything fishy althoug I have extensive experience on B737.
From friends flying there, it seems that training is also professional.
One thing Ryanair realizes is that good training and good maintenance reduces cost in the long term. as I said before, they ARE smart.

racedo 18th May 2013 11:36


Unfortunately,
I do have to spend time onboard Ryanair from time to time.

Never seen Safety issues thoughhttp://images.ibsrv.net/ibsrv/res/sr...lies/yeees.gif

Racedo,

The facts are in plain view. if a so called contractor gets his/hers work schedule from a company, wears an ID and/or Uniform from a company, is only allowed to work for that one company, then according to EU and thus also National legislation, you are employed by said company, nomatter what your contract, which in that case is illegal ( again always the responsability of the employer),tells you.
Brookfield and all are just smokehoods in this case.
And yes, I have spend a considerable amount of money on legal advice to obtain this info, which is absolutely correct.
Like it or not, these are the facts.

Booking through the Ryanair website is a snakepit of boobytraps for the inexperienced traveller or user.
By specifically having to navigate through insurance offerings, and specifically having to indicate you do not want this service, they knowingly increase the chances of users inadvertantly choosing insurance. same goes with the hotel, luggage, carhire and transportation offers, of which FR all gets a commission.
Asking passengers to pay an extra fee for the obligatory web check-in, which is done at your home with your computer, paper and printer, is exploiting. no other way of putting it.

In a way, I do admire their antics, as it is very succesfull...I do hate their antics as a passenger, who, mind you still pays less than with the competition.

I am also sure that a lot of crew for Ryanair are happy with their current situation. Good for them, but the fact remains that Contracting pilots for airlines do not exist according to EU legislation, of which Ireland is a member state.

Now Racedo, if you are flightcrew, you would better support our profession by actively fighting against the downward spiral our profession is going.
So no legal, taxation, design or business qualifications then and claiming "I am a Passenger" is a bit more than that.

Nice try but claiming like Rafa Benitez that something is a fact, doesn't make it so.

Agaricus bisporus 18th May 2013 11:39


I do not see you as being head of any representative group given permission to speak on others behalf.
Clearly not, I understood Ryanair don't tolerate subversiveness like that.

Clandestino 18th May 2013 11:49

I am not employed and have never been employed by Ryanair in any capacity, neither have I ever worked as a professional flight crew for Ryanair or as a cabin crew or any other airline. I have never flown with Ryanair as a passenger but on a number of occasions I have seen their aroplanes, flying, taxiing, towed or parked and that is the extent of my relationship with the Company.

In various posts on the PPRuNe website, I have seen and followed a number of links leading to media claims about Ryanair and the safety of its flights and operations which I now accept were made by professional journalists. I recognise and accept that I had no basis in fact for believing such articles are true and I unreservedly declare my interest in these being on pair with Michael O'Leary saying "free blowjobs" in front of the camera.

I have considered and unreservedly accept the joint statement made by the Irish Aviation Authority and the Department of Transport on 18 September 2012 that Ryanair safety is “on a par with the safest airlines in Europe”, especially being fully aware that this might very well include Air France. I recognise that Ryanair has operated for over 28 years with an outstanding safety record and never been charged with non compliance with Boeing, FAA, European and Irish Regulations.

I unreservedly apologise to Ryanair for reading the articles published and any damage that my act of reading may have caused. I have made a contribution towards further thinning of ozone layer by releasing some methane to atmosphere in recognition of the seriousness of my reading of aformentioned articles and have undertaken to Ryanair that reading will not be repeated.

I also wish to apologise to any Ryanair management who may have been upset or concerned by me reading the articles.

Pablo_Diablo 18th May 2013 12:15

Some employers exploit their employees more than others though so trying to make it seem normal and accepted i don't think is a good point trying to make.

Clandestino 18th May 2013 12:19

...creating "exploatation gap" which needs to be closed if one is to remain competitive.

Dan Winterland 18th May 2013 12:35

Mentioning Ryanair has been known to bring on bouts of Tourettes.

TeaTowel 18th May 2013 12:59

Boo ******* hoo. Pay to get ahead in your career and expect to be treated like crap. I hope they all get taxed to the hilt soon and the new intake of cadets reduces everyone's hours to less than 500 a year.

They can always quit.

Sunnyjohn 18th May 2013 13:08


Sophie Growcoot, who was employed by Crewlink, a contractor for Ryanair
Sub-contracting is widespread across all industries. Complaints and comments should be aimed at Crewlink, not Ryanair

Pablo_Diablo 18th May 2013 13:36

Or pay another 40.000€ for a typerating to be able to earn ANY money and take advantage of the training and education already done becoming a pilot costing over 50.000€. thats another thread though...

I disageee Sunnyjohn, Ryanair use four or five contracting agencies for cabin crew and two for flight crew. For the 'employee' it doesn't matter which one u signed a contract with, you still face exactly the same daily duties and routines as the others doing the same job except some minor contractual differences.

Perrin 18th May 2013 14:09

RA Maintenance
 
I am a retired LAE living near PIK which as you know is RA main maintenance base. I have talked to other LAE's who have gone to work at PIK and most of them are surprised at the very HIGH level of maintenance there. A lot of them came from big outfits saying that RA did great work and better than others as they know delays cost money. BUT the way he runs the airline is a insult to treating staff and punters alike. Just to say they are not unsafe maintenance wise!!!!:=

Sunnyjohn 18th May 2013 18:25


I disageee Sunnyjohn, Ryanair use four or five contracting agencies for cabin crew and two for flight crew.
I take your point PD; nevertheless, she signed with Crewlink and agreed to their terms and conditions.

bacp 18th May 2013 19:05

Would never work for them and will never fly with them if humanly possible.

Facelookbovvered 19th May 2013 03:53

Do pilots who fly exclusively for Ryanair, but who are not employed by them and who have a regular place from which they fly said aircraft in UK pay employers NI contributions either in the UK or elsewhere, if so who pays it? if not why not?

talkpedlar 19th May 2013 05:24

Sorry Despegue but..
 
..your argument is as valid and convincing as your shocking grammar ... :ugh:

3bars 19th May 2013 06:44

Haven't worked for an airline yet that doesn't exploit it's staff. No amount of profit ever seems to be enough, and often at staff expense.

They're all the same circus, just different tents:E

Say Mach Number 19th May 2013 07:34

Ryanair, Google, etc they are all the same;

They push the limit of whats acceptable, legal, moral and basically say 'if you think your big enough and hard enough have a go' we will see you in court.

None of this is new its been happening for years.

The difference now is that Europe is bankrupt and all the Govts are scrambling around trying to find a few billion quid here and there and under the sofa.

Its double standards from the Govts and politicians as when it was champagne and loads of money they didnt give two hoots about about Ryanair/ Google and the like.

Govts are now in the doo doo financially so everyone watch out.

Doesnt make it right what Ryanair Google etc do but it does smack of double standards from the Govts.

felixthecat 19th May 2013 08:07

There's a surprise FR exploiting it's staff…who would have thought it! :ugh::ugh:

TheChitterneFlyer 19th May 2013 09:12

I recently flew with Ryanair to visit friends in Malta. £49.99 each way was the advertised fee (from Bournemouth); out on a Thu morning and back the following Mon.

Despite the advertised fee being £49.99 each way, the total billed fare was £84.48 a cheaper fare?

The carry-on baggage allowance appears, on first instance, to be adequate; however, the restricted (dimensional) size of the bag is somewhat small. Hence, I took the option for hold baggage... an additional £40.

Also, I didn't want to join the free-boarding "bunfight", so I elected for a reserved seat (with extra legroom)... an additional £20.

Web check-in cost a further £14 (what an effin swizz)... my computer, my printer etc.

An EU Levy... £5. ETS (whatever that is)... 0.50p. Insurance... £9.79. And finally, an administration fee of £14. In total, the final fee was £187.77!

Bournemouth (outbound)... I went through to departures one hour prior to the advertised departure time and the throngs were already queuing to get onto the aeroplane; which hadn't yet arrived! I sat in the coffee shop with a newspaper until the last few people were going through the boarding gate. I then tagged onto the end of the queue to be last on the aeroplane (with a reserved seat). My boarding pass was then checked and I was directed to the front of the queue (I was told that I had priority boarding). The aircraft was late arriving, so I spent the next twenty minutes shuffling my feet at the front of a sea of people. Finally, I boarded (priority of course), only to be jostled and pushed by everyone behind me. I sat in my aisle seat and, after having several bottoms shoved into my face, everyone finally got seated and off we went. During the three-hour sector I was offered everything from the trolley (for a fee of course)... I declined. Then came the "scratchcards"... no thanks! Perfumes... no thanks! After landing at Luqa, my baggage did arrive in quite quick time (no-one else had hold baggage!).

For the return flight... I got wise! I was booked into seat 1A and I therefor remained seated in the departure area until the very last person went through the gate... I then tagged onto the end of the queue (declining the priority boarding offer). At the top of the steps... 1A... sat down, door closed... loadsa legroom; until we became airborne! Every fat lady on the aeroplane wanted to use the bathroom... the area in front of me was full of people shuffling to use the loo... they'd been stood in a queue for too long at the airport! More bottoms in my face (some were very smelly)! More scratchcard and perfume offers... no thanks. On arrival at Bournemouth, another Ryanair jet (from Tenerife) was late arriving and, as a result of limited baggage carts, hold luggage was collected from both jets prior to being delivered to the baggage hall... a 45 minute wait for luggage... and a huge bunfight when the baggage belt started to move!

Will I travel with Ryanair again? Not on your life... unless I have to!

felixthecat 19th May 2013 09:24

Everyone knows what you get with Ryanair when you fly, a big fat zero. We all know that it will say the price is X and we will end up paying Y (which is always higher). We know you won't get first class because thats not what its about…you shouldn't expect it. You are traveling low cost so thats what you should expect and thats what you will get.

As the public you have the choice and you are informed and can easily vote with you feet and your wallet to go else where.

As staff however it is a different matter, its not so easy to move jobs, or indeed to stand up to intimidation threats and exploitation. :sad:

fulminn 19th May 2013 10:12

pablo diablo
 
The flight crew contract is 5 years.

Capetonian 19th May 2013 10:19


Will I travel with Ryanair again? Not on your life... unless I have to!
Why would you have to? It is almost inconceivable that there would be no alternative.

fulminn 19th May 2013 10:22

and also, guys, read all the terms and condition when you buy something in general, don't just click click and click...please do not complain if you are lazy to read....:rolleyes:

Agaricus bisporus 19th May 2013 12:44

Chitterne, We all agree that Ryanair's way of adding layer after layer of non-optional cost, ie on line check-in and admin fees (I thought this had been banned but there we are) leaves one with the strong impression of a swindle luggage and priority seating is most definitely your choice. The rest of your post, the actual experience of the flight and boarding scrum is common to almost every other budget airline and many that aren't so it is a bit harsh to judge Ryanair by that. Much of the unpleasantness was caused by pax behaving like pax, who's "fault" is that?
You don't have to be pestered for scratch cards and stickybuns, if you don't want anything just ignore them and don't look pleadingly at the crew...

The matter of "self employed" being demonstrably illegal is a shameful neglect of governments (UK included) for ignoring the matter and not dealing with a widespread employment law and tax fraud, for that's what it is. Ryanair, as ever, tries it on and is repeatedly allowed to get away with it. Its unethical and shabby but if regulators won't regulate the :mad: and rogues take over the market unhindered.

Skyhigh86 19th May 2013 13:32

"cheap flights, cheap flights they're only fifty pee"

isnt that how the song goes?

captplaystation 19th May 2013 13:50

It seems the Dutch TV companies are not so easily intimidated as dear old pprune :D





RyanairPilotGroup
Judge refuses Ryanair inspect material KRO

The Amsterdam District Court has rejected a claim by Ryanair. The airline demanded access to the raw footage of two documentaries of the Focal Reporter program.

Reporter - Rechter weigert Ryanair inzage in materiaal KRO

Reporter - Rechter weigert Ryanair inzage in materiaal KRO
reporter.kro.nl
De rechtbank Amsterdam heeft een eis van Ryanair afgewezen. De vliegmaatschappij eiste inzage in het ruwe beeldmateriaal van twee documentaires van het programma Brandpunt Reporter.


Edited to say, cockney steve just reminded me (below) Post #14 -Clandestino :D had to pass a wry smile at that one ;)

cockney steve 19th May 2013 14:12

@ Clandestino....Thanks for post #14 :ok: A masterpiece in satire.


Re- exploitation....Many upright and moral citizens wrestle with their concience when buying Big Brand trainers and the like. The quality of the £150+jobbies is little different to the £9..99 budget ones, save the carefully massaged and nurtured "prestige" of the coveted logo........Indeed, there is the tale of the new Chinese factory,set-up and monitored by the Brand-Owner,who couldn't understand how the marketplace was awash with "his" products ,retailing at less than his cost.....eventually it was realised that the OTHER new factory , directly opposite, was producing identical counterfeits!

Where is this heading?

If you refuse to buy this product of exploited, sweatshop labour, you're condemning the workers to a subsistance-lifestyle, back in the Paddy-Fields(NO! I don't mean rural Ireland:} )
They have a choice, just like the Miners,Cotton-mill workers and Canal-Navvies who fuelled the Industrial Revolution.

The bosses got mansions, the workers,-slums.

Easy to say"Boycott xxx. - they're screwing their employees"....fact is, if you did that, the next-up level of employer in that trade, would NOT take all that extra business....the market would shrink because the bottom-end would not pay more.

This happens at every level, wether it be the local pub going under charging £2-a pint , when the "offie" sells it for 80p.
Or the builder of luxury-yachts, who finds the market has shrunk.

Vote with your feet, but remember, the lower-ranks will feel the pain first and harder than the management.

RAT 5 19th May 2013 15:21

In the newspaper article at the start of this thread the response by a RYR spokesman was to say that the claims were 'false'. Crewlink also denied the allegations. It should be a simple black & white test for a 'learned friend' to analyse the facts and decide if indeed they are false. If it is found that the claims are true then it could be said that RYR, (& perhaps Crewlink) and who knows all the other agencies involved in the merry-go-round, are strange bed-fellow with the truth. At the moment an ex-crew member claims X, RYR claims it's false. It should be clearer than one word against another. The crew member has been called a liar. Whose is the next move?

LNIDA 19th May 2013 16:15

ChiternFlyer
 
It needn't be this way!!

Take Norwegian as a case in point, it is a very similar concept, Boeing 738 all brand new and Europe's 3rd largest LoCo after Ryanair & Esayjet.

The website is totally transparent the price advertised for your flight on the day you want to travel is what you pay, there is no admin fee's or charges if paying with debit card, you do pay extra for luggage, but the extra is a fraction of the cost of Ryanair and the carry on allowance is generous.

Should you change your plans within 4 hours of booking you can cancel for free, again no penalty.

Its all allocated seating and they will seat you together if at all possible, there is a food/beverage service, but no scratch cards, you'll also enjoy free silent movies from the overhead drop down screens together with some route advert.

Free onboard Wifi when above 10'000ft

You won't see 9.99 seat offer's but pick your time and you can get just about anywhere for under £50-£60, you can also book transit flights with luggage checked through via the 3 main nordic hubs

This an airline that has over 220 aircraft on order and is very profitable and still manages to provide its crews with free meals and drink and picks up their hotel bills, pays sick pay and pays standby duty, does not charge for uniforms and employe's a lot of very well trained ex Ryanair pilots

flash2002 19th May 2013 16:16

Belfast telegraph: Ryanair tells pilots that passenger safety fears letter is ‘gross
 
Ryanair tells pilots that passenger safety fears letter is ?gross misconduct? - BelfastTelegraph.co.uk


Budget airline Ryanair pilots have been told not to sign a letter to airline regulators expressing concern that the airline’s employment practices could jeopardise passenger safety.

In a memo staff were told they would be guilty of “gross misconduct” and “liable for dismissal” if they signed the letter to the Irish Aviation Authority that regulates Ryanair. The letter was drawn up by the Ryanair Pilot Group (RPG), which represents captains and co-pilots working for the airline but is not recognised by the company.

It warned that the “confusing, uncertain and unpredictable employment situation” at Ryanair was becoming “an increasing distraction in daily flight operations”. It added that it was causing “stress and worry” for pilots and had implications for safety.

Ryanair responded to the letter by warning that any pilot who signed it could be dismissed. “If the Ryanair Pilot Group want to make inaccurate or false claims about non-safety issues they are free to do so, but we will not allow Ryanair’s safety to be defamed by this pilots’ union,” the airline’s chief pilot Ray Conway wrote.

“Please note that any Ryanair pilot who participates in this so-called safety petition will be guilty of gross misconduct and will be liable for dismissal.”

The RPG organised the letter amid concerns that the airline was making the majority of its pilots self-employed. Under the scheme, pilots sign a contract binding them to fly exclusively for Ryanair – but not as employees.

The pilots are then paid for the work they do but have to pay for all their own expenses, including uniforms, identity cards, transport and hotel accommodation. The contracted pilots have no pension scheme or medical insurance unless they set it up themselves.

One Ryanair pilot said that the company was protected because they could claim that pilots had a legal and moral obligation not to fly if they do not think they are capable. But they added: “People are human and if you’re not going to be paid [if you don’t fly] you might think ‘I can do this, I’m fine. I’ll just get on with it’. You should not have a safety culture based on fear.”


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