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When is a standby not a standby.

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When is a standby not a standby.

Old 19th Nov 2022, 14:09
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When is a standby not a standby.

Current roster matrix allows for certain circumstances where crew are paid a disruption payment for a change in their roster. One colleague was notified of an impending call out from standby the day before the standby was scheduled to start. He reasoned that technically this was a change to the roster and politely suggested the appropriate payment was due. Ops countered that he was being called out from standby; the day before?!

Discuss…
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Old 19th Nov 2022, 15:11
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That's beeen going on for decades.

Last edited by meleagertoo; 19th Nov 2022 at 15:25.
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Old 19th Nov 2022, 15:35
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This would come down to the particular contract terms. As a general matter, I don't see anything wrong with it. I don't think I've ever heard of a maximum call out time being specified.
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Old 19th Nov 2022, 17:45
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That's normal in my book (over 5 companies worked for). My current mob regularly moves standbys (and reports) back and forth by 6 hours at a time after roster is published, often with 24 hours to go, without asking and expecting you to just say yes. All in the name of "you love the company don't you?". Try to say anything and they'll remind you, this is what you (and a thousand other complete mugs) signed up to:

1.7. The Client reserves the right to change any duty in a published roster where it is
considered necessary due to operational needs.
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Old 19th Nov 2022, 17:48
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Fine, then see how said colleague likes getting called with the minimum callout time in future.
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Old 19th Nov 2022, 18:17
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I was called out illegally for a 17 day trip over new year last minute just before a week free after I had flown my family over to stay with me…wasn’t the first time …had another with a trip that went out east via Bombay and not anchorage with illegal flight time sector ..the management captain knew but did not tell us..and the third was an eight day trip to west Africa which was shortened to 3 as an extra flight was scheduled with 60 deportees..everyone had been informed except me..the only foreigner..it had severe family consequences….
it’s the job..and it’s what happens ..and if you complain you get branded as a trouble maker…
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Old 19th Nov 2022, 18:53
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What is your obligation to answer the telephone? During some dark years at AC circa 2000 working for “Himself”, most got a second telephone line that was only picked up when it suited.
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Old 19th Nov 2022, 18:58
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Don't you have to be on standby to be called in from standby...?
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Old 19th Nov 2022, 19:49
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Around 30 years ago, a large UK operator set up a roster changes hotline. The onus was on individual crewmembers to call in daily and before each flight to check for any changes. Calls were computer logged and management monitored for flt deck and CC. Not popular to start with. Then after some time, accepted.
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Old 20th Nov 2022, 20:17
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Originally Posted by Bucket View Post
Current roster matrix allows for certain circumstances where crew are paid a disruption payment for a change in their roster. One colleague was notified of an impending call out from standby the day before the standby was scheduled to start. He reasoned that technically this was a change to the roster and politely suggested the appropriate payment was due. Ops countered that he was being called out from standby; the day before?!

Discuss…
It gave him/her/them more time to organise their life to adjust to the change.
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Old 20th Nov 2022, 20:54
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Join the union and lobby your CC and union hard for action.

Most of my colleagues were very reluctant to get involved in such things at all, but spent large parts of the flight(s) bitching about roster changes and their poor work-life balance.

We are human beings, not machines, and should be treated accordingly.

Does the CEO get rung up at 0300 to come into work? No, (only if they have screwed up so badly the company collapses).
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Old 21st Nov 2022, 08:22
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Originally Posted by Fletch View Post
It gave him/her/them more time to organise their life to adjust to the change.
but what he wanted was the company to wait until the last minute they can before they call him.

Which he is hoping is what they’ll do in future.

Others here are saying they’d also prefer a late call when on standby.

You can hear it now “No, don’t phone them yet, wait till midnight, they’ve said they’d prefer it that way, don’t want to be told early, and won’t answer the phone before”

How odd.
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Old 21st Nov 2022, 09:58
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Originally Posted by Bucket View Post
Current roster matrix allows for certain circumstances where crew are paid a disruption payment for a change in their roster. One colleague was notified of an impending call out from standby the day before the standby was scheduled to start. He reasoned that technically this was a change to the roster and politely suggested the appropriate payment was due. Ops countered that he was being called out from standby; the day before?!

Discuss…
I would appreciate being advised in advance of a standby callout as long as I wasn't disturbed on a day off. I hated nothing more than the phone ringing at 6.01am calling me from standby for a 3 day trip, "oh and the flight departs in 75 minutes."

My old company did this very regularly when they knew of the roster change days in advance.
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Old 21st Nov 2022, 19:58
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Pointless asking here without naming the company, because the answer depends entirely on your contract!
Having said that every company I've worked for would count as being notified in advance, for a duty during your stby period as being called from stby. Its up to you if you answer the phone or not on a day off, find it strange someone would be upset about being given more notice though
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