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-   -   Man-machine interface and anomalies (https://www.pprune.org/tech-log/481350-man-machine-interface-anomalies.html)

roulishollandais 21st May 2012 00:58


Originally Posted by Lyman
Out here in the west we call that "side-saddle". Only in this case, the cowboy is heading sideways


1974 Air France woman uniform : skirt, no hat, no tie
(Danièle Decuré, first woman pilot)


http://i1166.photobucket.com/albums/q601/femmes_pilotes/decureenjupeAF.jpg

roulishollandais 12th June 2012 17:17

Has anybody some information about
1. A330 feedback equations including speed parameter V ? and information about A330 cross-over velocity Vco?
C* =? Knz.nz + Kq.q and is it standard C* ?
2. relative position of the accelerometer ? in normal flight and stalling deeply,
3. where does the "speed" input in the feedback come from in the UAS case?

Thank you :)

RR_NDB 13th June 2012 02:32

Previous post
 
Hi roulishollandais,

Please provide more details on your questions.


Still very busy, unfortunately with no spare time. :{

Linktrained 14th June 2012 16:52

The Drill...then
 
The Drill for me as F/O, after having assisted my Captain with the Ditching, required me to go through the passenger cabin to the rear passenger door...

("Please stay in your places and let me through..." to each of the 100+ SLF)

I was to take a large Dinghy, put it through the door, inflate it and float it to the port wing, so that passengers from the port escapes could embark. I then was required to take the second Dinghy, inflate that and board it, paddle it myself around the tailplane to the starboard wing, so that the rest of the passengers could embark.

This would be easier to do, I think,
(a) by daylight,
(b) with a flat calm sea
(c) without ANY wind

We never practiced this on training... too expensive on aircraft, but we had a good write up from another airline using the same type of aircraft who said that "they were good at it because they practiced"!

(How shameful to be seen paddling away in the second dinghy just as a gust of wind sprung up taking the dinghy and me out of sight... Today, this would all have been recorded on passengers' mobile telephones !)

RR_NDB 3rd July 2012 14:45

AF447
 
Hi,

BEA final report in two days.


RR_NDB 22nd July 2012 06:26

Decent man machine interface
 
Hi,

What can be done (should be ASAP) to avoid another case?

Linktrained 8th October 2012 22:22

The Drill then... Pt2
 
Our Acting Chief Pilot understood the F/O's post Ditching Drill would be impractical for the reasons that were put (above).
(Some years earlier he had successfully ditched an aircraft himself. Practical experience was valuable.)
The role of "dinghy thrower outer" was given to the No.1 Steward.
If I survived, I was to put my hat on. (It sounds daft but it would give me identifiable Authority in the confusion)
Then I was to help...

roulishollandais 9th October 2012 17:15

Thank you Linktrained, to dedramatize our discussions ! :ok:

Us, French and Americans shall ask our both new Physik Nobel Price in mesurement and quantification of mécanique quantique if they have a solution (or many !)

Mac the Knife 9th October 2012 18:10

Mode confusion is intrinsic in highly automated systems. It is incumbent on the system to clearly communicate why the mode has changed and the implications.

Dropping the AP and a console alarm announcing "Unreliable airspeed" won't do, particularly with pilots who do very little hand/raw data flying.

"Hi guys! Sorry to disturb you but my pitot tubes are not giving me a reliable airspeed. I have disconnected the autopilot and we are now in alternate law"

"I suggest that you turn off the FD and just fly pitch and power while see if I can get our airspeed indications back."


Result (probably), no panic stickback, no stall and no accident.

Mac (the other Mac, not a pilot but has programmed an automated system)

[Never mind the non-coupled sidesticks, the autotrim and all the rest of it]

KBPsen 9th October 2012 18:33

Watching these threads is like watching TV at 3 o'clock in the morning. You know it is going to be nothing but re-runs of stuff you've seen many times before. It does give you the benefit of being able to switch off for weeks at a time knowing that nothing have been missed, which is something I suppose.

Linktrained 11th October 2012 00:36

roulishollandais #88

Nobel prize... In the last couple of hours Reuters has reported a Study showing a correlation between a nation's per capita chocolate consumption and Nobel prize winners. This is reported in " The New England Journal of Medicine". It MUST be true !

Some may have missed the obituary of Mrs. Evelyn Johnson who died aged 102. She had logged 57,635 hours, mainly as a flying instructor, continuing to teach until she was 96, latterly with a prosthesis, following a car accident. This she said "made it difficult to get into small planes !"

RR_NDB 12th October 2012 18:19

I will disconnect the AP/AT and go to alternate law
 
Completely feasible long time ago to:

1) Inform assertively on the limitations being faced

2) Orient crew clearly on proper procedure

Simple, like Leonardo Da Vinci stated:

"Simplicity is the ultimate sophistication"

There are other possible ways to design...K.I.C.S. :mad:

A pilot in the high rocks of the R&D Dept. would generate better design. :{

RR_NDB 12th October 2012 18:55

Do we know everything that occurred that night?
 
Clearly there are unsolved questions. When working in so exciting issues we need to be open minded like we need when driving a machine that can always present surprises. An a/c is female, so surprises present challenges to us. :)

Probably the focus should be the "interface" which IMhO created "HF issues".

:{

infrequentflyer789 13th October 2012 00:06


Originally Posted by RR_NDB (Post 7463844)

A pilot in the high rocks of the R&D Dept. would generate better design. :{

Pilots were extensively involved in the design. Gordon Corps in particular - and at a very high level. There is ample evidence of this in articles, interviews and videos from the time, many available on the net if you choose to look.

He (& other pilots) were involved in design and flight testing of the control system using modified A300 test bed prior to A320 build. In fact, aspects of the control system were changed significantly following the A300 flight tests - that was on pilot feedback. I presume I don't need to detail the major change that is rather relevant to this thread, since you "know" the history of design and who was involved ?


As to the end result - you may not like the decisions those pilots made, but that is as far as it goes. You are entitled to that opinion, but that does not mean that those pilots were not there, or that they were not "real" pilots because they disagreed with you (maybe that is what you are trying to infer ?).

RR_NDB 13th October 2012 06:48

Could you tell me why?
 
Obviously, this was necessary for many reasons. Their influence in the design seems as secondary. The IT, automation, etc. seems prevailed. The new concept certainly gone beyond some existing "thresholds". The new concepts appear simply not enough developed to possible scenarios when things go south. AF447 perhaps the best example of this.

The "threshold effect" (AM x FM, S/N ratio analogy) when plane degrades could create dangerous situations even for a designer flying the A/C. Airbus SAS philosophy seems adequate up to a certain threshold of problems.

Above a given threshold i heard important observations from experienced pilots that flew equivalent A/C.

The LOC after a System limitation imho should be addressed very seriously. HF seems to me a result from serious issues in the "interface" design.

I am motivated to address deeper some facts in this thread.

Could you tell me why not:

1) Inform assertively on the limitations being faced by the System

2) Orient crew clearly on proper procedure wrt to easily detectable UAS

Lyman 13th October 2012 11:42

Not Green, Gray...
 
I am reasonably convinced that the lack of Pilot/Pilot interface engineered into the Airbus cockpit was not arrogance , nor ignorance.

The dynamic, ignored in the lack of interconnectivity with hand controls, shows a confidence in the human factor that has created problems in flight. The knock on the platform early on, "What's it doing now....?" has in some instances been replaced by "What are you doing now...?"

The design clearly shows a lack of attention to this dynamic factor, cockpit management. It certainly reflects on a lack of concern for the importance of either handling position relative to controller orientation, aircraft attitude.

And in fact, the sidestick is not always reflective of a direct positional relationship stick/aircraft. The geometry has at least two modes: first, the angle of the stick whilst held, and second, the short loiter at a random point in its arc driven by a human input that is not quantifiable due to its short duration. In the second instance, the target angle is a "best guess" and subject to additional refinements in subsequent "hunting" by the handling pilot. This has unfortunately been termed "stirring mayonnaise". Since this motion is guesswork by the handler, it is likewise guesswork for the non handling pilot, should he be interested in its travels.

Both sticks are active, ordinarily, and if unarticulated, rest in neutral. If a handling pilot is putting in an angle that is detrimental to the flight path, his opposite cannot know by seeing his own non moving stick. He can see the instruments, but in turbulence, or in rare occasions when instruments are unavailable or inaccurate, he relies on the flying pilot to manipulate his stick correctly.

In the even rarer circumstance when a pilot is mishandling, there is a problem.
The monitoring pilot must stop what his tasks are, and enter a zone of diminished interface, "what is he doing?" "you go up, so go down...."

"Are you pulling?" "if you are pulling, stop pulling..." "stop, STOP". These are comments based on conjecture, for the monitoring pilot has no awareness of the flying pilot's stickwork. Then, "My Airplane"... If the taking of control is based on an error in assessing, guessing, the other pilot's stick movements, the stage is set for confrontation, or a dangerous interruption of control in what may have been a mechanical problem, or weather, not mishandling....

So our non flying pilot can be put in the position of confusion; does he doubt the instruments (there were problems with one or two, perhaps airspeed, or flight director mode). Or does he put his faith in the panel, and his senses of attitude, and take control?

In this gray area when the second pilot senses something wrong, he may err on the side of continued mishandling, or take over from a pilot who is doing a proper job. In certain rare circumstances, and in emergencies, either course of action would be wrong, and possibly fatal.

It has been noted by a respected authority that the lack of visibility one stick to either pilot is notable; I have added some possible reasons why it might be dangerous? This same potential would also apply to a lack of interconnectivity.

RR_NDB 13th October 2012 17:45

Artificial training
 
Your simple and direct comment motivated me to remember how rich is the "management" of a complex task when the variables are natural. For example, WX issues, varying atmospheric conditions, energy management issues, speed calibration, surface contact management, etc.

This is fascinating in planes, high speed cars, bikes, etc.

When you are dealing with "threats" and "traps" created by designers together the dynamic nature of vehicles you are in a very different challenge. Absolutely "non natural".

The need for the pilots to remember (after training) the logic implemented by non pilot designers simultaneously with natural adverse conditions, creates a formidable challenge.

And the operator of the machine you commented above is clearly a "poor" equipped guy. Very limited. This trend is indeed concerning.

IMHO there is a need for a balance in the automation specially in the interface to allow the supreme commander to exercise his very best expertise when required.

In the limit would be better to eliminate the crew...

Perhaps the crew is being attacked since the advent of Intel 4004 by "non pilot" designers.

The interface specially during anomalies MUST be very natural, intuitive.

RR_NDB 13th October 2012 18:34

Not Green, Gray...
 
This poses another set of variables to the always required good CRM. During transients and anomalies (System limitations, etc.) the threat is serious and the stakes could be high.

F-GZCP was doomed in the transient after a System anomaly. Just HF could be adequate to avoid another case? That can be more complex and brief.

Lyman 13th October 2012 18:47

Hi RR_NDB

Yes. I don't think the problem of confusion can be overstated, here. There were two pilots on board this aircraft who, for 30 seconds, at least, had an extremely compromised situational awareness.

From the data, the pilots were not immediately aware of the status of autoflight, save for grasping one of the SideSticks....nor were they aware of the Controls Law that had occurred via degradation of actual data. This we know, for no mention of degraded Law until seventeen seconds after the loss of autopilot and NORMAL LAW.

The utter lack of any pre-prepared drill applied by these two crew is evidence of a complete breakdown in anticipatory planning.....

Pilot problem? Hmmm.......One immediately thinks of a programmed and annunciated sequential deletion of services, and its absence on the flight deck....

IOW..... "GoodBye". Instead, ALARMS.... INTUITIVE? NOT........

infrequentflyer789 14th October 2012 22:48


Originally Posted by Lyman (Post 7464815)
I am reasonably convinced that the lack of Pilot/Pilot interface engineered into the Airbus cockpit was not arrogance , nor ignorance.

The dynamic, ignored in the lack of interconnectivity with hand controls, shows a confidence in the human factor that has created problems in flight. The knock on the platform early on, "What's it doing now....?" has in some instances been replaced by "What are you doing now...?"

The design clearly shows a lack of attention to this dynamic factor, cockpit management. It certainly reflects on a lack of concern for the importance of either handling position relative to controller orientation, aircraft attitude.

It is worth reading and watching what information there is from the time from the pilots involved in the design. I only did so recently, it opened my
eyes a bit to the aims of the design beyond the engineering.

Not only is it clear that they did pay attention to exactly what you say they didn't, but they also rejected the first sidestick design after flight test (not sim, flight) and sent it back to the engineers not for a bit of tweaking but for radical design changes.

Do you know what they scrapped, at flight test, and rejected in favour of what is there today ?

... Interconnection. Yes. Really. They had interconnection and they scrapped it after test flying it. Apparently it was great in theory but didn't work when you actually tried flying it (even with test pilots). Interesting, no ?

Lyman 14th October 2012 23:21

"Not only is it clear that they did pay attention to exactly what you say they didn't, but they also rejected the first sidestick design after flight test (not sim, flight) and sent it back to the engineers not for a bit of tweaking but for radical design changes."

IF789.... If you read my opening, I specifically say they did addresss the pilot to pilot interface, and rejected it, as an engineering decision...

"I am reasonably convinced that the lack of Pilot/Pilot interface engineered into the Airbus cockpit was not arrogance , nor ignorance."

I also believe they rejected interconnectivity due to overconfidence in the flight test crew's ability to intuit commands from the other seat. Perhaps due to the implementation of test pilots with highly developed intuitive skillset in assessment of the p/p interface....should they have used more mediocre and perhaps more independent pilots?

You say....

"... Interconnection. Yes. Really. They had interconnection and they scrapped it after test flying it. Apparently it was great in theory but didn't work when you actually tried flying it (even with test pilots). Interesting, no ?"

Can you explain? Connected controls aren't theoretical but merely a form of direct interface, sans intuition. They aren't 'flown', they are a direct cue, a blend of visual and potentially tactile cues, eg "follow me through".....

RetiredF4 15th October 2012 21:22

food for discussion
 
FAST03 Airbus, mini sidestick

FAST05 Airbus, Flight Control System

FAST09 Airbus Fly by Wire performance analysis

FAST14 Airbus Advanced technology and the pilot


infrequentflyer789
they also rejected the first sidestick design after flight test (not sim, flight) and sent it back to the engineers not for a bit of tweaking but for radical design changes.
Would you show your reference for that?

According to the documentation of Airbus the system was evaluated in flight by one SS on the left and one yoke on the right. The double SS and the linkage of those was tested only in the SIM and the linkage between SS was then discarded for reasons not like you describe them.

But please read yourself.

RetiredF4 15th October 2012 21:45

Food for discussion 2
 
Human Factors Engineering and Flight Deck Design

roulishollandais 16th October 2012 16:02


Originally Posted by KBPsen
Watching these threads is like watching TV at 3 o'clock in the morning. You know it is going to be nothing but re-runs of stuff you've seen many times before. It does give you the benefit of being able to switch off for weeks at a time knowing that nothing have been missed, which is something I suppose.

"Vingt fois sur le métier remettez votre ouvrage" :) (from a French poem from Nicolas Boileau (1636-1711) : Twenty times on the loom you will hand your work)

@RetiredF4
Thank you for these links

Lyman 16th October 2012 16:43

Dans le visage du prejudice, repeter la verite......

roulishollandais 18th October 2012 17:09


Originally Posted by Lyman
Dans le visage du prejudice, repeter la verite......

thank you for that Court version ! it will be useful...
or
Hasten slowly, and without losing heart, put your work twenty times upon the anvil

CONF iture 22nd October 2012 00:58

RF4,
according to FAST05, in 1983 Airbus had opted not to have a mechanical linkage between the sticks but an electronic mixage between signals emitted by the two sticks following a specific logic. But in 1988 that specific logic had already considerably changed. Are you aware of a FAST publication detailing the reasons for forgetting the logic of 1983 or the reasons for adopting the new logic as we know it today ?
Thanks

RetiredF4 22nd October 2012 14:16


Are you aware of a FAST publication detailing the reasons for forgetting the logic of 1983 or the reasons for adopting the new logic as we know it today ?
NO, i don´t.

mm43 22nd October 2012 21:13

Fast 05 - bolding mine.

With standard flight control the aircraft may move significantly without flight control input and also a significant input of the flight control may have no apparent effect on the aircraft (i.e. when countering the flaps or engine change).
With the A320 Fly-by-Wire there is a consistant relationship between the aircraft movement and stick input at least in the normal flight envelope below minimized turbulence effect : no input, no motion change. Therefore, the natural detection of roll or load change gives an unmistakable warning that the other pilot (or the AP) is activating the flight control and the stick linkage is not necessary.
Then there are the HF effects that can skewer any perfected flight control system, that in the 447 case comprised a high level of abnormal noise, which was apparently ignored - with the exception of the SW after the aircraft had left the normal flight envelope.

The expectation of : control input equates to motion change, appears to have been missed in the case of longitudinal inputs. Likewise, assimilation of the "glass interface" data expected in a normal scan, didn't provide an answer. Similarly, the differences between pre-stall and post-stall lateral control, and the motion effects associated, didn't rattle any brain cells. The PF's sensed "over-speed" situation would, if it was true, have provided a good number of barrel rolls, based on his lateral inputs.

Simulated feedback derived from standard inertial sources wouldn't have provided any additional tactile information once the airspeed had gone down the drain. Would have "stick shaker / ND inputs" induced into the SS provided further tactile feedback? In the 447 situation, I believe it wouldn't have changed anything, as the Microsoft "blue screen" effect accompanied by a "memory dump" seems to have claimed the day.

If AF447 is consigned as a "Black Swan" event, the major consideration with regard to safety needs to be focused on the Human Factors that contributed to the outcome. To do that, you start at the beginning with pilot selection, etc....

RetiredF4 22nd October 2012 21:36

Imho there is the behaviour in degraded law missing...........

roulishollandais 23rd October 2012 16:46

Selection !!!
 

Originally Posted by bold by mm43

Originally Posted by Fast5
at least in the normal flight envelope



Originally Posted by RetiredF4
Imho there is the behaviour in degraded law missing...........

@ RF4, mm43
agreed, but FAST05 is an old document (1985) and before 1988


Originally Posted by mm43
If AF447 is consigned as a "Black Swan" event, the major consideration with regard to safety needs to be focused on the Human Factors that contributed to the outcome. To do that, you start at the beginning with pilot selection, etc....

"Human Factor" ?! During 1980 I discovered a big trafic of French ATPL licenses. ARONDEL at that time was "Président du Jury du Personnel Navigant Professionnel" who accepted with much difficulty my complaint. He tried to discourage me, by telling that it was going to create trouble for me. But I did not change my decision. For me what I had discovered was unthinkable, and very dangerous.The Gendarmerie des Transports Aériens (Brigade de recherches ORLY, Adj. R.) started investigation after I give them seven names, and facts... After two and a half month beginning 1981, they thanked and congratulated me :O ... but adding they were not able to distinguish rumours and facts and they would have to stop the investigation :* ! Two years ago Gérard Feldzer confirmed the fact on a question I asked on a public radio :p. I listened during all these years trafic connected to other trafic was not finished. So is selection of ATPL in France.:ugh:

RetiredF4 23rd October 2012 19:49

Airbus fly by wire aircraft
 
Another read on the airbus FBW concept

FAST 20 Airbus

By the way, i now found the link to all FAST magazines on the airbus page

Publications | Airbus, a leading aircraft manufacturer

jcjeant 24th October 2012 00:58


"Human Factor" ?! During 1980 I discovered a big trafic of French ATPL licenses.
Do you don't seen the same in 1988 ? :)

roulishollandais 24th October 2012 17:22


Originally Posted by jcjeant
Do you don't seen the same in 1988

It increased with blackmails. When Y.Moureaux replaced Arondel he could not change that and everything got worse and worse. The worms were in nearly all the cockpits...AF447 was in the long drift :ugh:
rh

roulishollandais 24th October 2012 17:29

Thank you RetiredF4
Rh

AvMed.IN 28th October 2012 08:41

Automation surprises result from an imbalance between ‘autonomy’ and ‘authority’ of advanced systems and lurking gaps in operators' mental model of the system affecting the "human-automation interactions", rather the "man-machine interactions".

RR_NDB 2nd November 2012 13:22

HF or Interface?
 
AvMed.IN sez

:ok:


The vital factor at play in such cases could be low observability interfaces in novel (“nonroutine elements”) situations with operator caught in a bind while trying to track and anticipate the actions by the system in his hands! Simply put, when he (rather, they, being multi crew environment) is loosing the grip of the unfolding situation and finds himself inadequately prepared for the fast unwinding situation, which was chillingly evident in Air France Flight AF 447 as brought out in the final report [1]:-

:ok:

“The accident resulted from the following succession of events: (I changed the sequence)

Temporary inconsistency between the measured airspeeds, likely following the obstruction of the Pitot probes by ice crystals that led in particular to autopilot disconnection and a reconfiguration to alternate law,

The crew not making the connection between the loss of indicated airspeeds and the appropriate procedure,


Inappropriate control inputs that destabilized the flight path,

The PNF’s late identification of the deviation in the flight path and insufficient correction by the PF,

The crew not identifying the approach to stall, the lack of an immediate reaction on its part and exit from the flight envelope,

The crew’s failure to diagnose the stall situation and, consequently, the lack of any actions that would have made recovery possible.


Simply put:

The Interface should provide immediate and precise outputs to the crew even during anomalies

A brief cold in AS probes could and should be reported in the very beginning of the cascaded events. Surprises should be always reduced to a minimum and in AF447 case the uncertainties certainly played an import role to the outcome.

So, Human Factors emphasis or the need for better interface?

Clearly both are important and are closely related.

DozyWannabe 2nd November 2012 20:46


Originally Posted by RR_NDB (Post 7464546)
Obviously, [the pilot engineering team] was necessary for many reasons. Their influence in the design seems as secondary. The IT, automation, etc. seems prevailed.

Incorrect. The system was tripartite (engineering, management, pilot engineers), and the pilot engineer team led by Corps had veto power on the design specifics.

RR_NDB 2nd November 2012 22:26

Philosophy and specifics
 
DozyWannabe sez:


...and the pilot engineer team led by Corps had veto power on the design specifics.
The "environment" at this time certainly was:

Management (overall philosophy, etc.)

Engineering (how to implement the overall philosophy, etc.)

And, Pilot engineers (As an important check of the above with veto power, etc.)

In this environment dealing with new frontiers it is very probable that:

Their (pilot engineers) influence in the design was reactive. The IT, automation, etc. as the "driving force", the top down "bias" that seems ultimately prevailed.

This obviously influential to marketing, sales, training, etc.

Veto power on specifics does not mean "enough power" to define the new philosophy. Not "coarse adjustments", just trim.

BTW:

I am motivated to address deeper some facts in this thread.

Could you tell me why not:

1) Inform assertively on the limitations being faced by the System

2) Orient crew clearly on proper procedure wrt to easily detectable UAS


I don´t like the "design approach" to delegate to the crew (creating "startling factors") both above issues.

This easily could generate a fatal "threshold effect" similar to the one observed in AF447 case.

And this not seems to me a "black swan" one as commented by mm43.

Graceful degradation is very important for survivability. Anomalies can be multiples. An the Interface is the "channel" in increasingly complex Systems.

DozyWannabe 3rd November 2012 00:12

From what I was told, you've got it 180 degrees the wrong way. The original detailed specifications were drawn up by the pilot and aeronautical engineers. The systems engineers simply implemented those specifications.

Unfortunately I don't have any more detail than that, because sadly my source is no longer with us - but don't let the fact that you don't like aspects of the result on a personal or even professional level inform assumptions about how it was done.


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