Forced Deplanement SOP's

[KikuAsus]

I am not a pilot, just an aviation enthusiast. The other day, there was an incident where because the passengers refused to evacuate the airplane after a delay of 5 hours, the pilots of an Air Asia flight resorted to turning the A/C packs to full blast in an effort to force them out. Just wondering whether this is justified, and if not, how would operators deal with non-complying passengers? Are there published SOP's for forced deplanement?

[pineteam]

Hi.

I beleive that’s the same story they are talking about here:
Is This Standard Procedure for AirAsia?

[vilas]

Indian aviation reporters know very little about their subject. A missed approach is reported as a lucky escape for the passengers. The heavy condensation in Indian monsoon is a normal occurrence. Terming this as an attempt of forcible deplanement is fertlie imagination of some disgruntled passengers due to the delay. However I cannot help feeling that the crew both cabin and cockpit could have handled the situation in a better way by explaining the situation. Many passengers have fear of flying and that needs to be addressed adequately otherwise anything unusual can trigger panic reaction. That's what seems to have happened. There's no way a pilot can force the passengers out by creating smoke or fog. Passengers who breathe everyday highly poluted air in the country's capital could not be choking on fresh moisture. People pay money to get in sauna.

[Piltdown Man]

Even if we feel it’s justified, we can not force passengers out of an aircraft. If they have to get off, you ask and they will normally comply. However... some think they can hold the aircraft (and its crew) to ransom when delays are exessive and/or they have considered themselves to have been messed about. But the reality is when the flight will not be departing and they are required to leave it becomes a matter for government authorities to get them off the aircraft. And they will do whatever they have to do, after all I’m not trained in hand-to-hand combat. But when the dogs get on, they normally get off.

PM

[wiggy]

Wot PM said....

Taking independence action can very very rapidly put you the wrong side of the law in some countries..

It is generally recommended that one politely ask the passengers to leave. If they won’t then take a deep breath, make a few calls and wait for local management /authorities sort it out in whatever way they see fit.