Telex headset: service dept in DXB?
Warning Toxic!
Disgusted of Tunbridge
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Join Date: Jan 2005
Location: Hampshire, UK
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Even a headset services company in the UK handed mine back saying 'it was unrepairable' because of the complete lack of after market support by Telex. Try the Telex website, but I don't think you will find it any help.
Warning Toxic!
Disgusted of Tunbridge
Disgusted of Tunbridge
Join Date: Jan 2005
Location: Hampshire, UK
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What 'service department'? Minnesota? Very useful (for N America). For the rest of the world, shipping plus repair costs probably exceeds the cost of a replacement. They are quick to sell these things to the rest of the world, but have no interest in repair (for the rest of the world). If I buy a Sony camera and it breaks, there are service centres all over the world, not just Minnesota! The Telex situation is so dire, a Headset Repair centre in the UK gave it back to me with an apology- 'we just can't get Telex spares!'
Sorry, your headset may be cheaper than mine. I can't image it would cost more than 70 GBP to ship to Minnesota.
In addition, when I had an issue with my headset, Telex paid for the shipping both ways.
I think it would be well worth your while to call them and see.
However, I know Telex spares are difficult to get so I might think twice about buying Telex outside North America.
In addition, when I had an issue with my headset, Telex paid for the shipping both ways.
I think it would be well worth your while to call them and see.
However, I know Telex spares are difficult to get so I might think twice about buying Telex outside North America.
No particular axe to grind, but a month ago my Telex 850 broke at what I percieve to be a weak point at its connection to the earpiece.
I'm a UK based long haul pilot, but sent it to Telex in the US. About two weeks later, it was returned, repaired with new ear covers/clips etc, free of charge and 'insured' for another three years.
I have to say I am impressed with the service, a problem I had many years ago with a GA type headset was dealt with in a similarly expeditious manner.
I'm a UK based long haul pilot, but sent it to Telex in the US. About two weeks later, it was returned, repaired with new ear covers/clips etc, free of charge and 'insured' for another three years.
I have to say I am impressed with the service, a problem I had many years ago with a GA type headset was dealt with in a similarly expeditious manner.
